Retail Production Coordinator

Staples Canada; Burnaby; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a Retail Production Coordinator to oversee the planning and coordination of print orders. This role involves managing inbound orders, ensuring print readiness, and maintaining communication with external customers for exceptional service. The ideal candidate will have a strong background in retail or commercial printing, excellent organizational skills, and proficiency in Microsoft Office. Join a dynamic team that values your contributions and offers great benefits, including employee discounts and performance bonuses. This is an exciting opportunity to advance your career in a supportive environment.

Benefits

Employee Discount

Health and Dental Benefits

RRSP/DPSP

Performance Bonuses

Learning and Development Programs

Qualifications

• 3-4 years of experience in retail or commercial printing.
• Proficiency with computers and Microsoft Office applications.

Responsibilities

• Monitor dashboards for new orders and schedule machine resources efficiently.
• Ensure all order components are available for production and verify digital files.

Skills

Customer Service

Planning Skills

Organizational Skills

Communication Skills

Microsoft Office Proficiency

Education

High School Diploma

College or Technical Diploma in Printing

Job description

Join to apply for the Retail Production Coordinator role at Staples Canada.

Job Overview

The Retail Production Coordinator is responsible for planning and coordinating all orders routed to our print department. This includes receiving inbound orders, sorting and prioritizing them, ensuring all components are intact, validating print readiness, and routing orders into production. The coordinator also manages communication with external customers to ensure excellent service.

Key Responsibilities

1. Monitor dashboards regularly for new orders.
2. Schedule machine resources efficiently, prioritize orders, and assign tasks to associates.
3. Ensure all order components, including instructions and files, are available for production.
4. Verify digital files are print-ready and contact customers for updates or corrections if necessary.
5. Maintain communication with Hub customers, including spoke stores, sales associates, and corporate offices.
6. Perform production and finishing tasks during downtime.

Qualifications

• High school diploma required; college or technical diploma in Printing preferred.
• 3-4 years of experience in retail or commercial printing.
• Proficiency with computers and Microsoft Office applications.
• Strong planning, organizational, and prioritization skills.
• Excellent customer service and communication skills.

Benefits

• Employee discount
• Health and dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning and development programs
• And more...

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Marketing, Public Relations, and Writing/Editing
• Industry: Retail