Retail Manager - Softlines - Canada

Bass Pro Outdoor World; Nanaimo; On-site; CAD 91,000 - 114,000; Full time

Benefits offered by this job

Discounts on merchandise

Restaurant discounts

Excellent benefits

Career advancement

Job summary

Bass Pro Shops in Nanaimo, Canada, is seeking a Retail Manager to grow the business and lead Outfitters in delivering world-class customer service and strong department results. You will oversee merchandise presentation, inventory control, pricing, and sales initiatives.

This role requires 3–5 years of retail management experience, staff scheduling, interviewing, and performance reviews, plus the ability to analyze reports and maintain planograms.

Qualifications

• Minimum of 3–5 years in retail management with responsibility for sales and merchandising.
• Ability to calculate discounts and percentages.
• Ability to read and analyze relevant reports and data.
• Ability to write reports and business correspondence.
• Ability to obtain a Possession and Acquisition License (P.A.L.).

Responsibilities

• Lead world class customer service and store operations.
• Meet or exceed financial plans.
• Execute sales events plans.
• Open/close the store as Manager on Duty.
• Maintain planograms and cleanliness.
• Staff departments with Outfitters; interview, train, schedule, coach and evaluate staff.
• Resolve customer and Outfitter issues.
• Carry out management functions per policies and laws.

Skills

Retail management

Sales analysis

Staff leadership

Communication

Presentation skills

Customer service

PAL eligibility

Job description

Summary:

The Retail Manager is accountable for growing the business and people within one or more specialized merchandise departments inside a Bass Pro Shops or Cabela's retail location. The GSM will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department operations including, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development.

Responsibilities:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Meet or exceed all financial plans.
• Execute all sales events plans.
• Acts as Manager on Duty and opens / closes the store.
• Maintain planograms.
• Maintain all standards of cleanliness and safe work.
• Staff the departments with \"service\" oriented Outfitters; participates in interviewing and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment.
• Resolves customer and Outfitter issues.
• Carries out management functions in accordance with the Company's policies and applicable laws.
• Other duties and responsibilities as assigned.

Qualifications:

• Minimum of 3-5 years in retail management with responsibility for sales and merchandising.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to read and analyze relevant reports and data.
• Ability to define problems, establish facts and draw valid conclusions.
• Ability to understand a variety of other financial, compliance, workplace safety and/or technical information.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from others.
• Ability to conduct meetings and presentations to groups.
• Strong interpersonal skills and ability to maintain effective working relationships with others.
• Strong knowledge of/ability to learn with various office technology and software applications which relate to a retail business.
• Ability to obtain a Possession and Acquisition License (P.A.L.).

Equal Opportunity Employer:

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodation:

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops & Cabela's welcomes applications from people with disabilities.

Starting Pay Rate: $63,900.00 - $79,875.00

Accommodations are available upon re quest during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund
• Bass Pro Shops