Retail Manager: Growth, Service & Team Leadership

Bass Pro Outdoor World; Nanaimo; On-site; CAD 91,000 - 114,000; Full time

Benefits offered by this job

Discounts on merchandise

Restaurant discounts

Excellent benefits

Career advancement

Job summary

Bass Pro Shops in Nanaimo, Canada, is seeking a Retail Manager to grow the business and lead Outfitters in delivering world-class customer service and strong department results. You will oversee merchandise presentation, inventory control, pricing, and sales initiatives.

This role requires 3–5 years of retail management experience, staff scheduling, interviewing, and performance reviews, plus the ability to analyze reports and maintain planograms.

Qualifications

• Minimum of 3–5 years in retail management with responsibility for sales and merchandising.
• Ability to calculate discounts and percentages.
• Ability to read and analyze relevant reports and data.
• Ability to write reports and business correspondence.
• Ability to obtain a Possession and Acquisition License (P.A.L.).

Responsibilities

• Lead world class customer service and store operations.
• Meet or exceed financial plans.
• Execute sales events plans.
• Open/close the store as Manager on Duty.
• Maintain planograms and cleanliness.
• Staff departments with Outfitters; interview, train, schedule, coach and evaluate staff.
• Resolve customer and Outfitter issues.
• Carry out management functions per policies and laws.

Skills

Retail management

Sales analysis

Staff leadership

Communication

Presentation skills

Customer service

PAL eligibility

Job description

Bass Pro Shops in Nanaimo, Canada, is seeking a Retail Manager to grow the business and lead Outfitters in delivering world-class customer service and strong department results. You will oversee merchandise presentation, inventory control, pricing, and sales initiatives.

This role requires 3–5 years of retail management experience, staff scheduling, interviewing, and performance reviews, plus the ability to analyze reports and maintain planograms.