Retail loss prevention officer

HSBC; Dartmouth; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Group insurance benefits

Other benefits

Job summary

HSBC Canada is seeking a Security/Loss Prevention Officer to safeguard retail premises across Dartmouth and surrounding areas. The role focuses on monitoring activities, enforcing regulations, and preventing shoplifting while delivering reliable customer service.

Candidates should have 1 year to less than 2 years of experience and hold a Class 5/5F/G licence (cars, small trucks), along with CPR, First Aid, and WHMIS certificates.

Qualifications

• High attention to detail in security monitoring and reporting.
• Strong communication skills for conflict resolution and customer interactions.
• Reliable team contributor with punctuality and professional presentation.

Responsibilities

• Monitor premises and report incidents; produce clear reports.
• Enforce regulations to maintain order and resolve conflicts.
• Prevent and detect shoplifting and theft in retail settings.

Skills

Attention to detail

Excellent oral communication

Judgment

Reliability

Team player

Punctuality

Positive attitude

Efficient interpersonal skills

Education

No degree or diploma

Tools

Cellular phone

Internet access

Job description

Experience

• Experience: 1 year to less than 2 years

• Work Term: Permanent
• Work Language: English
• Hours: 32 to 48 hours per week
• Education: No degree, certificate or diploma
• Experience: 1 year to less than 2 years

Work setting

• Retail service establishment
• Various locations
• Private security agency
• Retail/wholesale establishment/distribution centre
• Shopping centre or mall

Tasks

• May be required to appear in court as witness
• Produce reports
• Enforce regulations to maintain order and resolve conflicts and to monitor establishment activities
• Prevent and detect shoplifting and theft in retail establishments

Certificates, licences, memberships, and courses

• Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)
• CPR Certificate
• First Aid Certificate
• Workplace Hazardous Materials Information System (WHMIS) Certificate

Type of experience

• Retail loss prevention

Security and safety

• Criminal record check
• Bondable

Transportation/travel information

• Own vehicle
• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Walking

Own tools/equipment

• Cellular phone
• Internet access

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Judgement
• Reliability
• Team player
• Punctuality
• Positive attitude

Screening questions

• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Employment terms options

• Evening

Employment terms options

• Shift
• Flexible hours
• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits

Other Benefits

• Other benefits