Retail Growth Manager

WESTERN CANADA LOTTERY CORPORATION; Canada; On-site; CAD 95,000 - 130,000; Full time

Job summary

WESTERN CANADA LOTTERY CORPORATION is seeking a Retail Growth Manager to lead growth strategies across the retail network, expand player access, and drive sustainable sales growth. The role involves partnering with provincial stakeholders, ILC, retailers, and technology teams to deliver player-centric, viable initiatives.

The position emphasizes cross-functional collaboration, strategic partnerships, and program leadership to strengthen the retail ecosystem across jurisdictions.

Qualifications

• 7+ years in retail development, account management, or related fields.
• Experience building growth strategies and go-to-market initiatives across multiple markets.
• Proven ability to develop and manage strategic partnerships for business growth.
• Ability to collaborate with Operations, Technology, Marketing, Product, and sales teams.
• Strong commercial acumen, analytical skills, and data-driven decision making.
• Experience leading retailer engagement, incentive, or capability-building programs.

Responsibilities

• Lead development and execution of retail growth strategies and initiatives.
• Identify and implement new distribution opportunities and retailer partnerships.
• Build relationships with provincial/territorial stakeholders, ILC partners, retailers, and industry leaders.
• Collaborate with Technology, Product, Marketing, Operations to launch and optimize retail initiatives.
• Co-lead go-to-market planning for new programs ensuring stakeholder alignment.
• Design retailer engagement and incentive programs to drive sales growth.
• Monitor performance and provide insights for revenue growth and retailer effectiveness.
• Lead, coach, and develop team members to foster accountability and improvement.

Skills

Retail growth

Account management

Business development

CPG

Sales

Category management

Stakeholder management

Cross-functional collaboration

Education

Post-secondary education in Business/Commerce/Marketing/Sales

Job description

We are seekingaRetailGrowth Managerwho will leadthe development and execution of retail growth strategies and initiatives that strengthen WCLC's retail network, expand player access, and support sustainable sales growth across alljurisdictions. This roleis responsible foridentifying, evaluating, and implementing new distribution opportunities, strategic partnerships, retailer development programs, and go-to-market initiatives that enhance both the player and retailer experience.

Working closely with provincial and territorial stakeholders, Interprovincial Lottery Corporation (ILC) partners, retailers, technology teams, and internal business functions, the Retail Growth Manager ensures growth initiatives are player-centric, operationallyviable, and aligned with WCLC's long-term retail strategy.

Key Accountabilities

• Lead the development and execution of retail growth strategies, programs, and initiatives that enhance player access, increase sales, and support the long-term strength of WCLC's retail network.
• Identify, evaluate, and implement new distribution opportunities, retailer partnerships, and emerging channels that align with WCLC's growthobjectivesand retail strategy.
• Build andmaintainstrong relationships with provincial and territorial stakeholders, ILC partners, retailers, and industry leaders toidentifyopportunities, share leading practices, and advance retail growth initiatives acrossjurisdictions.
• Collaborate with cross-functional teams, including Technology, Product, Marketing, Operations, and other business areas, to support the planning, testing, launch, and ongoing performance of new retail technologies, products, partnerships, and channel initiatives.
• Partner with the Retail Operations Manager to co-lead go-to-market planning and execution for new retail growth programs, distribution initiatives, and pilot projects, ensuring stakeholder alignment and successful implementation.
• Design and implement retailer engagement, recognition, and incentive programs that strengthen retailer performance, enhance the player experience, and drive sales growth.
• Monitor retail, product, and channel performance toidentifytrends, opportunities, and areas for continuous improvement, providing insights and recommendations that support revenue growth and retailer effectiveness.
• Lead, coach, and develop team members while fostering a culture of accountability, collaboration, innovation, and continuous improvement.

Experience & Qualifications

• Minimum seven (7) years of progressive experience in retail development, account management, business development, consumer packaged goods (CPG), sales, category management, or a related field.
• Demonstrated experience developing and executing growth strategies, retail programs, or go-to-market initiatives across multiple markets, locations, or customer segments.
• Proven ability toidentify, develop, and manage strategic partnerships that deliver measurable business growth.
• Experience working collaboratively across cross-functional teams, including Operations, Technology, Marketing, Product, and customer-facing business functions.
• Strong commercial acumen, analytical capabilities, and problem-solving skills, with the ability to translate data and market insights into actionable business recommendations.
• Experience leading retailer engagement, recognition, incentive, or capability-building programs.
• Excellent stakeholder management, communication, negotiation, and relationship-building skills.
• Demonstrated successoperatingwithin complex, multi-stakeholderenvironmentsand influencing outcomes without direct authority.
• Post -secondary education in Business, Commerce, Marketing, Sales, or a related discipline is preferred.

Who we are

You may not be very familiar with WCLC, but you’re almost certainly familiar with the products we help bring to players throughout the Prairie Provinces and the North every day; lottery games like LOTTO 6/49, SPORT SELECT, and dozens of instant scratch tickets.

WCLC is the non-profit organization authorized to manage, conduct, andoperatelotteries – at retail and online – and other gaming-related activities for the governments of Alberta, Saskatchewan, and Manitoba as well as the Yukon, Northwest Territories, and Nunavut. We entertain our players while building the future of lottery – delivering innovative, responsible, and trusted experiences that provide growing value for our provinces and territories

We knowit’sour people that make this possible, which is why we invest in building talented, adaptable, and accountable teams who are proud to live and work in our region. We offer a challenging, collaborative work environment, competitive benefits, and a good work-life balance.

We’dlove to talk to you about how you fit into that.