Retail General Manager - Trainee

Pilot Flying J; Mississauga; On-site; CAD 64,000 - 75,000; Full time

Benefits offered by this job

Fuel discount

Weekly pay

RRSP (for full-time employees)

Extended health care benefits (for ft)

AD&D insurance (for ft)

Life insurance (for ft)

Adoption assistance

Tuition reimbursement

Extensive training program

AI screening of applicants

Job summary

Pilot Company is seeking a Retail General Manager to oversee our high‑volume retail facilities. You will be responsible for generating and executing travel center and restaurant business plans to achieve standards, sales, profits and customer satisfaction.

Requirements include 2–3 years of management in a service industry with P&L responsibility, and the ability to lead teams, manage scheduling and maintain vendor relations. Competitive pay and growth potential are offered.

Qualifications

• Minimum 2–3 years of management experience in retail, restaurant, grocery or service industry with responsibility for financial results.
• High‑volume retail experience with P&L accountability.
• Ability to create and maintain a customer‑focused culture.

Responsibilities

• Oversee high‑volume retail facilities and drive sales.
• Conduct meetings with staff and manage team members.
• Maintain effective vendor relationships and track inventory.
• Perform P&L analysis and ensure customer satisfaction.

Skills

People management

Sales-driven

Customer service

Team leadership

Job description

Pilot Company is an industry‑leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people‑first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high‑volume retail facilities. You will be responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

• Ensuring that customer expectations are met.
• Conducting meetings with subordinate employees.
• Maintaining effective vendor relationships.
• Driving sales.
• Managing team members.
• Tracking inventory.
• Providing customer service.
• Performing P&L analysis.

Pay: Expected annual earnings of $64,000 to $75,000 plus short‑term monthly incentive opportunity.

Paid per hour while in the training position.

This position is for a current vacancy.

Qualifications

As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. You must be able to work a flexible schedule of nights, days, weekends and holidays.

• Minimum 2‑3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results.
• Previous management proficiency in high‑volume retail with P&L accountability.
• Ability to create and maintain a customer‑focused culture.

Additional Information

• Fuel discount
• Weekly pay
• RRSP (for full‑time employees)
• Extended health care benefits (for full‑time employees)
• AD&D insurance (for full‑time employees)
• Life insurance (for full‑time employees)
• Adoption assistance
• Tuition reimbursement
• Extensive training program
• Artificial Intelligence is used to screen, assess, or select applicants.