Overnight Guest Services Leader

Pilot Flying J

Monte Creek

On-site

CAD 27,276 - 34,412

Full time

14 days+

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Benefits offered by this job

Fuel Discount

Weekly Pay

RRSP for Full Time Employees

Extended Health Care Benefits for Full Time Employees

Life Insurance for Full Time Employees

Tuition Reimbursement

Job summary

A leading travel center company in British Columbia is seeking Shift Leaders responsible for supervising store operations and providing excellent customer service. Ideal candidates should have previous retail experience, excellent communication skills, and the ability to work flexible schedules. This position offers competitive hourly rates and benefits for full-time employees including health care and tuition reimbursement. Join a dedicated team that values customer satisfaction and operational excellence.

Qualifications

Previous experience or working knowledge of retail operations.
Incredible customer service skills and ability to maintain a customer-focused culture.
Must be able to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

Supervise employees and general operations of the store.
Assist managers with tasks to keep facilities well-maintained.
Respond to the needs of customers.

Skills

Customer service skills

Teamwork

Retail operations knowledge

Proficiency with calculator and computer

Job description

Company Overview

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $19.80 - $24.98 / hour

Qualifications

Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

Additional Information