Retail Consumables Specialist — Customer Service & Stocking

Wal-Mart Canada Corp; Antigonish; On-site; CAD 19,000 - 28,000; Full time

Job summary

Wal-Mart Canada Corp. is seeking a Consumables Associate in Antigonish, NS to support high-volume, fast-paced merchandise flow from backroom to salesfloor. You will greet customers, promote products, stock displays, resolve issues and maintain a safe environment.

The role involves stocking, processing merchandise, and assisting shoppers with their needs in a team setting. It is a customer-service driven position with attention to presentation and shrink control.

Qualifications

• Age – 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Merchandising

Cashiering

Job description

Wal-Mart Canada Corp. is seeking a Consumables Associate in Antigonish, NS to support high-volume, fast-paced merchandise flow from backroom to salesfloor. You will greet customers, promote products, stock displays, resolve issues and maintain a safe environment.

The role involves stocking, processing merchandise, and assisting shoppers with their needs in a team setting. It is a customer-service driven position with attention to presentation and shrink control.