Retail Business Manager

J.D. Irving, Limited; Bouctouche; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in the construction industry seeks a Retail Business Manager to drive sales within their retail network. This role requires a minimum of five years of sales experience in a competitive environment, strong interpersonal skills, and a consultative approach. The ideal candidate will be responsible for managing relationships while exceeding sales targets, coupled with a commitment to regional travel across Atlantic Canada.

Qualifications

• Minimum 5 years selling experience in housing/construction or B2B.
• Strong skills in sales cycle management and consultative selling.
• Commitment to travel within the maritime provinces, especially Nova Scotia.

Responsibilities

• Deliver turnkey sales processes to meet retail network expectations.
• Manage retailer relationships and resolve concerns.
• Develop sales performance targets and report on them.

Skills

Consultative selling

Analytical skills

Communication

Interpersonal

Problem solving

Education

Post-Secondary education

Tools

Customer Relationship Management (CRM)

MS Office Suite

Job description

Reporting to and working with the Director of Sales and Marketing, the Retail Business Manager is responsible for delivering against the sales targets within our retail network. The Retail Business Manager will be expected to establish and execute sales activities to achieve business objectives. Working in a fast-paced, demanding environment, s/he efficiently manages work across internal and external units and can adapt as required to meet new deadlines and manage our valued customer’s expectations. S/he leadership is essential towards delivering the best-in-class customer experience in line with the company’s vision and values.

Qualifications

• A minimum of five (5) years selling experience preferably in housing /construction industry, or Business to Business environment
• Post-Secondary education would be an asset
• Proven capacity to open new opportunities, close business, and manage the sales cycle
• Strong consultative selling approach including listening, questioning, persuading.
• Experience using customer relationship management database (CRM)
• Proficient in MS Office Suite, including Office, Excel, and PowerPoint
• Excellent interpersonal, communication (written and verbal) and creative problem-solving skills
• Rigorous sales process management, negotiation, and analytical skills
• Excellent organizational skills and demonstrated ability to prioritize activities to drive the sales process forward
• Commitment to travel within the maritime provinces
• Ability to quickly assess situations and make decisions
• Ability to work autonomously, effectively self-managing tasks, and as part of a team
• Handle confidential and sensitive documentation as required
• Ability to travel within Atlantic Canada (up to 50%) is required, with a primary focus on Nova Scotia

Responsibilities

• Deliver turnkey sales processes that will meet and exceed the retail networks’ expectations
• Manage retailer relationships, including identifying and resolving concerns in collaboration with sales team and other stakeholders.
• Develop sales performance targets and continuously report against them
• Generate reports to present to internal stakeholder
• Monitor and manage sales sample inventories within our customer network
• Assist in generating communication documents and presentations to continuously keep our retail network highly informed.
• Identify new business opportunities for the company and work with the sales team to create a strategic plan to deliver against those opportunities
• Monitor competitive landscape and local market trends
• Assist with open house, home shows and other related activities
• Act as a source of market intelligence and market needs internally and represent the company at events as required