Retail associate

ManpowerGroup, Inc.; Oakville; On-site; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Weekly pay

Vacation pay 4%

Temp to perm

Job summary

ManpowerGroup is seeking a Customer Service Representative in Oakville, ON for a temporary assignment from November 16 to December 24. Shifts are 9:00 AM - 1:00 PM, Monday to Friday, with a pay rate of CAD 17.95 per hour.

Responsibilities include assisting customers with shipping details, handling inquiries, and resolving shipments while maintaining strong relationships with tenants and vendors. Must be able to lift up to 70 lbs and work well in a team.

Qualifications

• 3-12 months customer service experience preferred
• 3-12 months using technology/POS system experience
• Ability to lift and/or carry up to 70 lbs

Responsibilities

• Serve customers by phone and in person in a courteous, efficient manner
• Handle customer complaints and inquiries
• Work to resolve problem shipments and ensure timely delivery
• Build positive relationships with customers, vendors and tenants
• Assist customers with shipping details and account challenges
• Load, scan, log and coordinate resolution freight; cash reconciliation including deposits and key control
• Ability to lift up to 70 lbs and stand for extended periods

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

Our client, a leader in the logistic industry, is seeking a Retail/Shipping Resolution associate to join their team. The ideal candidate will have good communication skills, computer knowledge, teamwork and a sense of urgency skills which will align successfully in the organization.

Assignment duration: November 16 to December 24

Job Title: Customer service representative

Location: Oakville, ON

Shifts: 9:00 AM - 1:00 PM Monday to Friday

Pay rate: $17.95 per hour

What’s the Job?

• Serving customers in the most efficient and courteous manner on the telephone and in person
• Handling customer complaints and inquiries
• Working to resolve problem shipments
• Building a positive relationship with customers; key contacts - vendors, building tenants, etc
• Assisting customers with shipping details and account challenges
• Loading, scanning, logging and calling resolution freight
• Cash reconciliation including deposits, key control
• Ability to lift 70lbs/stand for 3 hour intervals

What’s Needed?

• Ability to lift and/or carry up to 70 lbs.
• 3-12 months customer service experience preferred
• 3-12 months using technology/POS system experience
• Good communication skills and teamwork
• Attendance is a must !

What’s in it for me?

• Weekly pay, every Friday.
• 4% of vacation pay.
• Temporary to permanent position.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.