Retail Representative (Temp January 2027)

ManpowerGroup, Inc.; Kamloops; On-site; CAD 24,000 - 35,000; Full time

Benefits offered by this job

Flexible shifts

Training and development

Opportunity to work with a leading/log

Team-based environment

Job summary

ManpowerGroup, Inc. is seeking a Retail Representative (Temp January 2027) in Kelowna, BC to support customers, drivers, warehouse staff, and partners. The role emphasizes problem solving, strong communication, and a customer-first mindset in a fast-paced environment.

The position involves handling inquiries, processing shipments, and performing cash handling and admin tasks. Flexible shifts during operating hours and opportunities for on-the-job training are included.

Qualifications

• 3–12 months of customer service, retail, or POS experience preferred.
• Excellent verbal and written communication skills.
• Ability to lift up to 70 lbs. and stand for extended periods.

Responsibilities

• Provide customer service by phone and in person for inquiries, complaints, and shipments.
• Assist customers with shipping details and account-related challenges.
• Build relationships with customers, drivers, warehouse teams, and partners.
• Process shipments including loading, scanning, and freight resolution.
• Complete cash deposits and other administrative tasks per policy.

Skills

Customer service

Communication

Problem solving

Cash handling

POS experience

Teamwork

Attention to detail

Tools

POS system

Job description

Our client is seeking a Retail Representative (Temp January 2027) to join their team. As a Retail Representative (Temp January 2027), you will be part of the Customer Service Department supporting customers, drivers, warehouse staff, account managers, and corporate partners. The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to solve problems quickly and professionally, which will align successfully in the organization.

Job Title: Retail Representative (Temp January 2027)

Location: 2011 Harvey Ave, Kelowna, BC

Pay Range: $21.55

Shift: Flexible shifts within operating hours (Monday to Friday between 8:30 AM and 7:00 PM; Saturday between 9:00 AM and 5:00 PM). Approximately 30 hours per week.

What's the Job?

• Provide exceptional customer service over the phone and in person while addressing inquiries, complaints, and shipment concerns.
• Assist customers with shipping details, account-related challenges, and technology or equipment issues.
• Build positive working relationships with customers, drivers, warehouse teams, management, vendors, and other corporate partners.
• Process shipments through loading, scanning, logging, and freight resolution activities.
• Complete cash reconciliation, deposits, key control duties, and other administrative tasks while following company policies.

What's Needed?

• 3–12 months of customer service, retail, or point-of-sale (POS) system experience preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Strong problem-solving abilities with a focus on delivering outstanding customer experiences.
• Ability to lift up to 70 lbs. and stand for extended periods of time.
• Proven accountability, attention to detail, reliability, and the ability to work independently and as part of a team.

What's in it for me?

• Opportunity to work with a recognized leader in transportation and logistics.
• Collaborative and supportive team environment.
• Hands-on experience using industry-leading shipping technology and customer service tools.
• Ongoing training and professional development opportunities.
• Flexible shifts within operating hours to support work-life balance.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.