Retail After-Sales Growth & Programs Lead

Kia Canada Inc.; Mississauga; Presencial; CAD 95.000 - 120.000; Jornada completa

Descripción de la vacante

Kia Canada Inc. is seeking a Manager, Retail After Sales, to lead dealer and customer communications, programs, tools, and solutions that drive profitable growth in Genuine Parts, Accessories, and tires across Kia channels.

The role requires collaboration with dealers, INNOCEAN for plan implementation, and budgeting for marketing activities, with direct leadership to the part and wholesale management function and alignment with broader After Sales priorities.

Formación

• Post-secondary Business Administration degree or related field.
• Minimum 5-7 years of OEM automotive experience at national and field levels.
• Leadership skills, preferably past supervisory experience.

Responsabilidades

• Manage all programs, tools and solutions related to profitable Retail Parts (including tires) and Accessories sales performance.
• Provide direct supervision to the role responsible for managing key parts and the wholesale business.
• Lead marketing communications at corporate and dealer levels (tier 1-3) for all brands in After Sales.
• Lead Kia Service 'Promise to Care' initiative to define and set deliverables that continually support a strong ownership experience.
• Lead other retention and brand building initiatives including Kia Customer Direct (KCD), and Kia Collection.
• Lead team in the product development and execution for both Accessories and Tires.
• Work collaboratively with other KCA departments on enterprise-wide solutions.
• Work with Tire OEM partners and other Accessory vendors to ensure KCA and our dealers remain competitive in product, pricing, and marketing.

Conocimientos

Leadership

Communication

Strategic thinking

Educación

Post-secondary Business Administration degree

Descripción del empleo

Kia Canada Inc. is seeking a Manager, Retail After Sales, to lead dealer and customer communications, programs, tools, and solutions that drive profitable growth in Genuine Parts, Accessories, and tires across Kia channels.

The role requires collaboration with dealers, INNOCEAN for plan implementation, and budgeting for marketing activities, with direct leadership to the part and wholesale management function and alignment with broader After Sales priorities.