Restaurant Supervisor

Go2hr; Tofino; On-site; CAD 45,000 - 55,000; Full time

Job summary

The Wickaninnish Inn is seeking a Restaurant Supervisor to lead our Pointe Restaurant team in delivering exceptional guest experiences in a Relais & Châteaux property. You will model operating standards, drive continuous improvement, and manage a fast-paced, detail-oriented environment.

Ideal candidates bring 1+ year of supervisory experience in fine dining, strong wine knowledge, and a passion for hospitality. Serving It Right certification is required, with AM shifts being the norm.

Qualifications

• Minimum 1 year in Supervisory/Management roles; 3+ years in fine dining.
• Exacting standards for food, quality and presentation.
• Wine, Spirits and Alcohol knowledge; WSET 2 or equivalent an asset.
• Passion for F&B and restaurant business.
• Experience with Silverware POS, Word and Excel is an asset.

Responsibilities

• Ensure efficient guest service meeting Relais & Chateaux, AAA 4&5 Diamond, Forbes standards.
• Lead and motivate the Food and Beverage outlets daily.
• Assist with training and development of all team members.
• Develop staff product knowledge and assist with payroll and admin tasks.
• Support menu updates and printer operations; assist with POS programming.

Skills

Supervisory experience

Fine dining

Wine knowledge

Staff training

Leadership

Attention to detail

Guest service excellence

Two-year commitment

Serving It Right

Team motivation

Tools

Silverware POS

Word

Excel

Job description

• Open to International applicants with valid Canadian Work permits: Yes

Join our Restaurant Team as a Restaurant Supervisor, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are necessary for this position. A commitment to continuous improvement is key. This position predominantly works AM shifts.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are necessary for this position. A commitment to continuous improvement is key. This position predominantly works AM shifts.

As a Restaurant Supervisor you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond, and Forbes Standards
• Enjoy and thrive in a fast-paced, detail-oriented work environment
• Provide motivational, innovative and day to day leadership of our Food and Beverage outlets
• Assist with training and development of all team members
• Develop and maintain staff product knowledge
• Assist in managing expenditures and revenues to meet and exceed all financial goals on a daily basis
• Assist with payroll, menu updates and menu printing and other administrative aspects of the running of a successful restaurant
• Assist with Silverware POS programming

Responsibilities & Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• A minimum of 1- year previous experience in Supervisory/Management positions and a minimum of 3 years previous fine dining experience
• Exacting standards relating to food, quality and presentation
• A strong knowledge of Wine, Spirits and Alcohol; WSET 2 or equivalent an asset
• A passion for food and beverage and all things related to the restaurant business
• Working knowledge of, previous experience with Silverware POS, Word, and Excel would be an asset
• A true passion for leadership and growth
• High attention to detail
• A passion for excellence in guest service
• A willingness to lead and be constantly challenged to grow with the restaurant team
• Enthusiasm for continual training of staff
• An ability to build and foster relationshipsA calm, polite and composed demeanor
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Pointe Restaurant and the Wickaninnish Inn as a whole
• Ability to make a commitment of 2 years to the position
• Must have valid Serving It Right certification

A mutual understanding of your employment duration will be determined during your interview

49,750.00 per year