Restaurant supervisor

Tim Hortons Québec; Saint-Raymond; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Gratuities

Free parking available

Learning/training paid by employer

On-site housing options

Team building opportunities

Job summary

Tim Hortons Québec in Saint-Raymond, QC is seeking a capable restaurant supervisor to manage day-to-day kitchen and dining room operations. You will lead a team in a fast-paced coffee shop, ensuring high quality food, friendly service and efficient service.

The role requires 1–2 years of experience, French language workplace and a permanent term. Training and growth opportunities are offered, with a focus on safety, stock control and customer satisfaction.

Qualifications

• Education: Other trades certificate or diploma.
• Experience: 1 year to less than 2 years.
• Experience requirement reflects the posted qualifications for the role.

Responsibilities

• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Food safety/handling skills.
• Professionalism in customer service.

Skills

Leadership

Team player

Customer service

Education

Other trades certificate or diploma

Job description

• Education: Other trades certificate or diploma
• Experience: 1 year to less than 2 years

• Work Term: Permanent
• Work Language: French
• Hours: 35 to 40 hours per week
• Education: Other trades certificate or diploma
• Experience: 1 year to less than 2 years

Work setting

• Coffee shop

Tasks

• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Food safety/handling skills
• Professionalism in customer service

Supervision

• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• 16-20 people
• Working groups
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• Food Safety Certificate

Area of work experience

• Quality control and assurance

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability
• Positive attitude
• Leadership

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Early morning
• Evening

Employment terms options

• Shift
• Morning
• Night
• Day
• Weekend

Financial benefits

• Gratuities

Other Benefits

• Free parking available
• Learning/training paid by employer
• On-site housing options
• Team building opportunities