restaurant supervisor

Pita Pit; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading fast-food outlet seeks a Food Service Supervisor in Hamilton, Ontario, in a fast-paced environment. Responsibilities include overseeing staff, ensuring quality service, and maintaining operational records. The ideal candidate brings at least 2 years of experience and a background in food service, along with excellent communication and interpersonal skills. This role does not offer remote work.

Qualifications

• Minimum of 2 years experience in food service supervision.
• Flexibility to work in a fast-paced and physically demanding environment.
• Must be client-focused with strong interpersonal skills.

Responsibilities

• Supervise and co-ordinate activities of staff preparing food.
• Ensure food quality and service standards are met.
• Establish work schedules and train staff.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Odours
• Hot
  
  

Work setting

• Fast food outlet or concession
  
  

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
  
  

Supervision

• 3-4 people
• Cook (general)
• Food service counter attendants and food preparers
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player