Restaurant Supervisor

Pomeroy Lodging; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Restaurant Supervisor to lead a dynamic team. This role is perfect for someone who thrives in a fast-paced environment and enjoys creating a welcoming atmosphere for guests. As a supervisor, you will ensure high standards of service, train staff, and uphold excellence in operations. With opportunities for personal and professional growth, this position offers competitive wages and various perks, including discounted hotel stays. If you are passionate about hospitality and ready to make a difference, this is the job for you!

Benefits

Competitive wages and health benefits

On-the-job training and development opportunities

Personal and professional growth

Five personal days per year after 90 days

Discounted hotel stays and food & beverage

Qualifications

• At least one year of supervisory experience preferred.
• ProServe certification is mandatory.

Responsibilities

• Maintain a clean and inviting restaurant environment.
• Monitor staff to ensure high-quality guest service.
• Greet guests courteously and promptly.

Skills

Supervisory Experience

ProServe Certification

Customer Service

Product Knowledge

Tech Savvy

Tools

Micros/Oracle PMS

Job description

We are looking for a Restaurant Supervisor to join our team!

If you enjoy leading a team and thrive in a fast-paced environment, this is the perfect job for you!

Job Description

As a Restaurant Supervisor, you will create a warm and welcoming atmosphere, ensuring high standards in guest service while achieving financial goals. You will lead, train, and serve as a role model for your team, making decisions that uphold our standards of excellence.

Weekend availability is required.

Key Responsibilities

• Maintain a clean and inviting restaurant environment for optimal first impressions.
• Monitor staff to ensure high-quality guest service and address concerns promptly.
• Greet guests courteously and promptly.
• Develop product knowledge to answer guest inquiries confidently.
• Ensure responsible service of food and alcohol, adhering to all health, safety, and legal regulations.

Requirements

• At least one year of supervisory experience preferred.
• ProServe certification is mandatory.
• Knowledge of Micros/Oracle PMS is a plus.
• Proficient in English and tech-savvy.

Perks

• Competitive wages and health benefits.
• On-the-job training and development opportunities.
• Personal and professional growth.
• Five personal days per year after 90 days of employment.
• Discounted hotel stays and food & beverage at Marriott and Pomeroy hotels.

Working Conditions

This role involves day, afternoon, or evening shifts, including weekends. It requires physical activity, the ability to lift up to 30 lbs., and managing multiple tasks in a fast-paced, sometimes high-pressure environment. Temperature changes may occur from back to front of house.

At Westin, we personalize guest experiences and encourage associates to anticipate guest needs, fostering well-being and satisfaction.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality, owning and operating hotels and resorts across the West. We invest in our people, properties, and communities to ensure excellence and growth.