food service supervisor

A&W Newport; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to oversee food preparation operations. In this fast-paced environment, you will train staff, ensure compliance with quality standards, and manage customer interactions. This role is ideal for someone with strong interpersonal skills and a focus on client satisfaction. Join a team that values flexibility and teamwork, where your contributions will enhance the dining experience and operational efficiency.

Qualifications

• 2-3 years of experience in a supervisory role in food service.
• Knowledge of sanitation and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food quality and address customer complaints.

Skills

Supervision

Food Safety

Client Focus

Interpersonal Skills

Flexibility

Teamwork

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Establish work schedules

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 2 years to less than 3 years