Restaurant supervisor

Tim Hortons Québec; Burnaby; On-site; CAD 52,000 - 64,000; Full time

Benefits offered by this job

Free parking available

Dental plan

Health care plan

Vision care benefits

Disability benefits

Job summary

Tim Hortons Québec is seeking a restaurant supervisor for a fast-paced Canadian setting in Burnaby. The role involves supervising and coordinating kitchen staff, managing schedules, and ensuring high food quality and service standards.

The position requires a secondary school graduation certificate and 2–3 years of experience. Responsibilities include hiring, budgeting, training, and customer service, with a permanent work term and English in the workplace.

Qualifications

• Secondary school graduation certificate or equivalent experience.
• 2 years to less than 3 years experience in food service or restaurant supervision.
• Permanent work term; English language used in the workplace.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies; supervise and coordinate staff.
• Train staff in duties, sanitation and safety procedures.
• Hire food service staff and manage budgeting/cost estimates.
• Ensure food and service meet quality standards; address customer concerns.

Skills

Excellent oral communication

Team player

Attention to detail

Flexibility

Client focus

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• or equivalent experience

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people

Certificates, licences, memberships, and courses

• Food Safety Certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Employment terms options

• Early morning
• Evening

Employment terms options

• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Other Benefits

• Free parking available
• Other benefits

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

• Offers on-the-job training tailored to youth

Support for Veterans

• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities