restaurant supervisor

Coffee Culture Café & Eatery; Burlington; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading café in Burlington is seeking a supervisor to oversee food service operations. The role involves training staff, managing schedules, and ensuring high-quality service. Ideal candidates will have a college education and some supervisory experience, with strong communication skills and a client-focused approach.

Qualifications

• Experience of 7 months to less than 1 year in a supervisory role.
• Ability to train staff in job duties, sanitation, and safety procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Establish methods to meet work schedules and ensure quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

College/CEGEP

Job description

Overview

Language: English

Education:

• College/CEGEP

Experience

7 months to less than 1 year

Work setting

On site. Work must be completed at the physical location. There is no option to work remotely.

Work environment

• Cafeteria
• Coffee shop
• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player