restaurant supervisor

Dairy Queen; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in the food service industry is seeking a dedicated supervisor to oversee staff and ensure quality service at their Hamilton location. The ideal candidate will have experience in food service, strong leadership skills, and the ability to work in a fast-paced environment. Responsibilities include training staff, managing schedules, and addressing customer concerns. This role requires physical stamina and the ability to work under pressure.

Qualifications

• 7 months to less than 1 year of experience required.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Address customers' complaints or concerns.

Skills

Supervision

Training

Customer Service

Budgeting

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check delivery of food trolleys
• Establish work schedules
  
  

Supervision

• 5-10 people
• Food service counter attendants and food preparers
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding