restaurant supervisor

Coffee Culture Café and Eatery; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the café sector is seeking a dedicated supervisor to lead a team in food preparation and service. This role involves training staff, ensuring quality control standards, and managing customer relations to create a welcoming environment. The ideal candidate will have experience in supervising food service operations and a passion for delivering exceptional customer service. Join a vibrant team where your leadership will directly impact the quality of service and customer satisfaction. If you thrive in a dynamic setting and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Experience in supervising food preparation and service staff.
• Ability to train staff in sanitation and safety procedures.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Ensure food quality and service standards are met.
• Address customer complaints and maintain service records.

Skills

Supervision

Training

Budgeting

Quality Control

Customer Service

Job description

Experience: 7 months to less than 1 year

Work Setting:

• Cafeteria
• Coffee shop
• Restaurant

Tasks:

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision:

• 5-10 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Work Conditions and Physical Capabilities: