food service supervisor

Fresh Burrito; Guelph; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading fast food outlet is seeking a Supervisor to oversee daily operations. This role involves managing staff, ensuring food quality, and addressing customer concerns in a fast-paced environment. Ideal candidates will have a college-level education and strong interpersonal skills, contributing to a team-oriented atmosphere.

Qualifications

• Education of up to 2 years from a college-level program.
• Experience of less than 7 months, relevant in a fast-paced food service environment.

Responsibilities

• Establish methods to meet work schedules and train staff.
• Supervise food preparation and ensure quality control standards are met.
• Handle customer complaints and maintain operational records.

Skills

Client focus

Efficient interpersonal skills

Team player

Initiative

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

• Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience : 1 to less than 7 months

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Team player
• Initiative
• Work Term : Permanent
• Hours : 30 to 40 hours per week

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