Restaurant Supervisor

Pomeroy Lodging; Alberta; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Restaurant Supervisor, where you will create an inviting atmosphere and lead a dedicated team to deliver exceptional guest experiences. This role offers the opportunity to develop your leadership skills while ensuring top-notch service in a dynamic environment. With a focus on training and personal growth, you will play a key role in achieving financial and performance goals, all while enjoying competitive wages and benefits. If you thrive in a fast-paced setting and are passionate about hospitality, this position is perfect for you.

Benefits

Competitive Wages

Health Benefits

On-the-job Training

Discounted Hotel Stays

Personal Days

Qualifications

• At least one year of supervisory experience preferred.
• ProServe certification is required.

Responsibilities

• Ensure the restaurant and surrounding areas are pristine for a great first impression.
• Maintain high standards of guest service and monitor staff.

Skills

Supervisory Experience

ProServe Certification

Customer Service

Tech-Savvy

Tools

Micros/Oracle PMS

Job description

We are looking for a Restaurant Supervisor to join our team!

If you enjoy leading a team and thrive in a fast-paced, exciting environment, this is the perfect job for you!

Job Description

As a Restaurant Supervisor, you will create a warm, welcoming atmosphere that enhances guest experience, aligning with our "we’ve been expecting you" philosophy. You will lead, train, and role model for your team, making business decisions focused on excellent guest service, while achieving financial and performance goals.

Weekend availability is required.

Key Responsibilities

• Ensure the restaurant and surrounding areas are pristine for a great first impression.
• Maintain high standards of guest service, monitor staff, address concerns, and ensure efficient service.
• Greet guests promptly and courteously.
• Develop strong knowledge of the menu and answer guest inquiries.
• Ensure responsible service of food and alcohol, following all health, safety, and legal regulations.

Requirements

• At least one year of supervisory experience preferred.
• ProServe certification is required.
• Knowledge of Micros/Oracle PMS is an asset.
• Proficient in English and tech-savvy.

Amenities & Benefits

• Competitive wages and health benefits.
• On-the-job training and growth opportunities.
• Personal days: 5 per year after 90 days of employment.
• Discounted hotel stays and food & beverage at Marriott and Pomeroy properties.

Working Conditions

This role involves day, afternoon, or evening shifts, including weekends, with long hours during busy periods. It requires physical activity, lifting up to 30 lbs., and managing multiple tasks in a dynamic environment. Temperature variations may occur between different areas of the establishment.

About Us

At Westin, we tailor experiences to meet each guest's unique needs, fostering well-being and personalized service. Pomeroy Lodging is Western Canada's hospitality leader, committed to investing in our people, properties, and communities.