Restaurant Shift Lead

Autismservices; Regina; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Free parking

Daily crew lunches

Health benefits

Engaging staff events

Job summary

Autismservices, an independent hotel in Regina, is seeking an energetic Shift Lead to join the Food & Beverage team. This role involves overseeing operations at DISH Restaurant and enhancing guest experiences.

The ideal candidate will have at least 2 years in the F&B industry, strong customer service skills, and a passion for teamwork. Evening shifts are primarily required, along with weekend availability. Fantastic perks include health benefits, daily lunches, and engaging staff events.

Qualifications

• Minimum 2 years of experience in the Food & Beverage industry.
• Strong hands-on approach and willingness to work shoulder-to-shoulder with the team.
• Excellent interpersonal skills and a passion for engaging with the public.

Responsibilities

• Lead floor operations for DISH while ensuring smooth shift execution.
• Support room service when necessary and mentor new trainees.
• Maintain service standards and address service recovery situations.

Skills

Customer service skills

Team coordination

Food service experience

Point of Sale (POS) proficiency

Education

Serve It Right Certificate

Job description

Apply online at the following link: https://recruiting.ultipro.ca/ATL5101TAHL/JobBoard/d1723cf9-e02d-4596-a229-65b7ba268233/Opportunity/OpportunityDetail?opportunityId=11d66621-256a-4542-9081-c1a65a0beffe

Are you a hospitality enthusiast with a flair for the food and beverage industry? If you are seeking an exciting role in a vibrant workplace, look no further than Regina's coolest independent hotel (hint- it's us)! We are on the hunt for a fun and energetic Shift Lead to join our awesome Food & Beverage crew!

Your mission? Step in to assist in overseeing the DISH Restaurant and Room Service operations, and elevate our food & beverage experiences to new heights.

Primary Accountabilities

• Lead floor operations for DISH, providing hands‑on support with serving, food running, and guest service while ensuring smooth shift execution and team coordination.
• Step in to support room service when necessary.
• Serve as the alternate mentor to assess new trainees through floor shadowing and skills evaluations.
• Address escalated service recovery situations promptly during shifts.
• Support the team in maintaining service standards, cleanliness, and an exceptional guest experience throughout the shift.

Qualifications

• Minimum 2 years of experience in the Food & Beverage industry.
• Strong hands‑on approach and willingness to work shoulder‑to‑shoulder with the team.
• Proficient in using Point of Sale (POS) systems.
• Excellent interpersonal skills and a passion for engaging with the public.
• Ability to resolve customer issues with professionalism and empathy.
• Flexibility to primarily work evening shifts, including weekends, while being adaptable to daytime shifts as needed.
• Have a Serve It Right Certificate or be willing to obtain it.

About Us

As an independent, locally owned establishment, we invest in our hotel, foster an exceptional crew, and strive for unparalleled guest experiences. Our core values—Above & Beyond, Fastidiousness, Got This, Unconventional, and Neighbourly—steer us toward service excellence. Our offerings include free parking, daily crew lunches, health benefits, engaging staff events, and other fantastic perks.