Restaurant Server (P/T, shift work based on business schedule)

Easton’s Group; Markham; Presencial; CAD 25.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health, Vision, and Dental Coverage

On-site Parking

Discounted Staff Meals

Hotel Discounts at Marriott properties

Descripción de la vacante

Easton’s Group of Hotels is seeking a Restaurant Server for a part-time position at Courtyard by Marriott Townplace Suites Markham in Markham, ON. The role involves delivering fast, courteous service and maintaining high presentation standards for all food and beverage items.

Applicants should have prior experience in quick-service or similar environments, strong customer service and communication skills, and valid Smart Serve and Food Handler certificates.

Formación

• Experience in quick-service, fast-food, or diner environments.
• Basic reading/writing skills and guest services aptitude.
• Ability to multi-task and manage time effectively.
• Strong customer service mindset and clear communication with guests and team.

Responsabilidades

• Greet guests and take beverage/food orders promptly and professionally.
• Prepare and present food and beverages to guests per standards.
• Clear and reset tables; maintain cleanliness of dining areas.
• Perform opening/closing duties and side-work; keep stations organized.
• Escalate service or safety issues to management and follow recovery procedures.
• Handle guest payments as needed and follow cash procedures.

Conocimientos

Customer service

Communication

Multi-tasking

Time management

Interpersonal skills

Oral communication

Energetic

Team player

Educación

Smart Serve Certificate

Food Handler Certificate

Descripción del empleo

Restaurant Server (P/T, shift work based on business schedule)

PART-TIME HOURLY Courtyard By Marriott Townplace Suites Markham, Markham, ON, CA

5 days ago Requisition ID: 4680

Salary Range: $17.95 To $18.60 Hourly

Courtyard and TownePlace Suites Toronto Northeast Markham is looking for someone with strong customer service skills to join our team as a Restaurant Server!

ABOUT EASTON’S GROUP OF HOTELS

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

ABOUT THE HOTEL

Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer.

Courtyard and TownePlace Suites Toronto Northeast Markham is a 299-room hotel, owned and operated by Easton's Group of Hotels. As Canada’s First Stacked dual‑branded hotel, our location near Highway 404 provides seamless accessibility to Scarborough, Richmond Hill, North York, and Thornhill. Explore vibrant surroundings while delivering memorable staycations or productive business trips.

Courtyard and TownePlace Suites Toronto Northeast Markham is not just a hotel; it's a haven for both leisure and business travelers. If you are passionate about delivering exceptional service and creating cherished memories, we invite you to be part of a team that transcends expectations.

Join us for a journey where your dedication meets unparalleled hospitality, leaving an indelible mark on our guests' experiences. Let's create memorable moments together.

This hotel is operated under a license from Marriott International, Inc. or one of its affiliates.

ABOUT THE POSITION

Job Overview

Provide fast, courteous service of food and beverages to guests, ensuring the quality and presentation of all items meet established standards. This position is ideal for individuals with experience in, or a preference for, fast‑food, diner, breakfast, or quick‑service restaurant environments. Exceptional customer service skills, excellent communication skills, and friendly attitude are required.

Duties and Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side‑work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
• Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards.

Qualifications and Requirements

• Previous simple restaurants (breakfast, diners, quick service) experience required, and it’s most suitable for the position. Food service experience with general knowledge of restaurant operations.
• Basic reading and writing, and guest services skills.
• Ability to multi‑tasks.
• Food service experience with general knowledge of restaurant operations.
• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Must be efficient and thorough.
• Strong interpersonal and customer service skills are required.
• Strong oral communication skills are required.
• Must be energetic, possess good time management skills and be eager to grow and develop as part of a team.
• Smart Serve Certificate and Food Handler Certificate as required by a local or provincial government agency.
• This job requires the ability to perform the following:
  • Carrying or lifting items weighing up to 50 pounds
  • Remain stationery for extended periods.
  • Moving about the food outlet areas.
  • Handling food objects; plates, trays, glasses, etc.
  • Bending, stooping, kneeling
• Most of the time is spent walking and being on your feet.
• This is a physically laborious role.
• Other:
  • Communication skills are utilized, a significant amount of time when interacting with guests and waiting for staff, cooks, and supervisors.
  • Reading, speaking, listening and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash, debit and credit transactions.
• May be required to work nights, weekends, and/or holidays.
• May also be assigned to work other shifts within the Food & beverage department, including Breakfast Server, and Banquet Attendant.

HEALTH AND SAFETY

Duties and Responsibilities

• Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
• Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
• Report all injuries or illnesses to a supervisor or manager immediately.
• Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

COMPENSATION

Pay Rate

• $17.95 per hour during probationary period. After probation, rate will change to $18.60 per hour.
• Health, Vision, and Dental Coverage (full‑time positions only)
• Employee Social Events
• On‑Site Parking
• Discounted Staff Meals
• Hotel Discountsat Marriott properties worldwide
• Marriott recognized training

Easton’s Group of Hotel is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and protected veterans’ status. Accommodation is available on request for candidates taking part in all aspects of the selection process.