Restaurant Server

Inn at Laurel Point; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

The Inn at Laurel Point in Victoria seeks a Server for its Aura Waterfront Restaurant + Patio. The role entails providing refined, guest-focused service in an upscale dining environment, showcasing exceptional culinary knowledge and professionalism.

The ideal candidate excels in wine knowledge, detail-oriented service, and collaboration within a team, ensuring memorable dining experiences. A commitment to continuous learning, reliability, and alignment with the Inn's core values is essential for success.

Qualifications

• Minimum one year of experience in an upscale or fine-dining restaurant environment.
• Solid understanding of professional wine service and pairing.
• Excellent verbal communication skills and polished interpersonal presence.

Responsibilities

• Deliver exceptional guest experience through detail-oriented service.
• Provide knowledgeable guidance on menu selections and wine pairings.
• Collaborate with kitchen and management for seamless service.

Skills

Guest-focused service

Wine knowledge

Strong communication skills

Attention to detail

Team-oriented approach

Education

Valid FoodSafe Level 1

Serving It Right certification

Job description

Summary of Position

The Server represents Aura Waterfront Restaurant + Patio at Inn at Laurel Point, delivering a refined West Coast dining experience inspired by seasonality, a sense of place, and thoughtful hospitality. Set within a waterfront city setting, the Server engages guests with warmth, professionalism, and genuine care, creating memorable experiences through attentive and gracious service.

A skilled hospitality professional, the Server brings a passion for locally inspired cuisine, wine, and spirits, and takes pride in sharing knowledge of ingredients, preparation, and pairings in a manner that feels natural and approachable. Through calm, polished execution and attention to detail, the Server supports an elevated yet welcoming dining environment that reflects Aura’s culinary philosophy and the Inn at Laurel Point’s commitment to excellence.

Responsibilities

• Consistently deliver an exceptional, personalized guest experience through gracious, anticipatory, and detail-oriented service
• Welcome guests with warmth, professionalism, and poise, establishing a refined first impression
• Uphold an impeccable standard of presentation, demeanor, and service etiquette at all times
• Provide confident, knowledgeable guidance on menu selections, wine pairings, and beverages to enhance the guest experience and drive sales
• Execute accurate and efficient order entry, billing, and payment processing using the POS system
• Present and serve food and beverages with elegance, attention to detail, and adherence to timing and quality standards
• Maintain a pristine dining environment through attentive table maintenance, clearing, and resetting
• Complete all opening, closing, and side duties to the highest standard of cleanliness, organization, and readiness
• Demonstrate comprehensive knowledge of menus, ingredients, preparation methods, and culinary techniques; continuously expand food and wine expertise
• Communicate with guests and colleagues in a polished, respectful, and solution-oriented manner to ensure seamless service delivery
• Collaborate effectively with kitchen, management, and service teams to support smooth operations and uphold service excellence
• Provide informed recommendations regarding Inn amenities and local attractions to enhance the overall guest stay
• Adhere to all Inn at Laurel Point policies, service standards, and health and safety regulations

Job Requirements

• Minimum one year of experience in an upscale or fine-dining restaurant environment
• Demonstrated commitment to a welcoming, guest-focused approach to service, with attentiveness to guest needs and the overall dining experience
• Demonstrated reliability, including consistent attendance and punctuality, and a clear understanding of the impact reliability has on team performance and guest experience
• Solid understanding of professional wine service; wine knowledge and pairing experience considered an asset
• Strong interest in food and culinary culture, with a desire for continuous learning
• Demonstrated ability to maintain composure, professionalism, and sound judgment under pressure while meeting the demands of a high-volume, high-expectation service environment
• Proven ability to work independently with minimal supervision while maintaining high standards
• Excellent verbal communication skills and polished interpersonal presence
• Positive, enthusiastic, and team-oriented approach to service
• Professional appearance, demeanor, and strong attention to detail
• Ability to follow established service standards, procedures, and scheduling practices while maintaining professionalism
• Receptive to coaching and feedback, with a willingness to continuously refine service skills
• Valid FoodSafe Level 1 and Serving It Right certifications
• Physical ability to lift up to 30 lbs and perform the physical demands of service
• Flexible availability, including early mornings, evenings, weekends, and statutory holidays
• Alignment with and commitment to the Inn at Laurel Point’s core values of Excellence, Respect, Curiosity, and Stewardship

Reports To

Outlets Manager, Director and Food and Beverage

Closing Date

Please submit your application as soon as possible as applications are reviewed daily