Restaurant Server

Andrew Peller Limited; Lake Country; On-site; CAD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly wage

Wine product gift card for employees

Career growth opportunities

Dynamic work setting

Job summary

Gray Monk Estate Winery in Lake Country, BC is seeking enthusiastic servers to join our Lookout Restaurant team. You will deliver warm, engaging front-of-house service with strong wine knowledge and a commitment to hospitality.

We value guests, team spirit and continuous learning. Flexible availability during peak season, seven days a week, with competitive hourly wages, gratuities, and an employee wine product gift card.

Qualifications

• Experience in serving or hospitality roles is preferred.
• Serving It Right certification is required.
• Strong verbal communication and guest service skills are essential.

Responsibilities

• Provide warm and engaging service from seating to departure.
• Adhere to the property's standards of service for a consistent dining experience.
• Build connections with guests to create personalized experiences.
• Promote Wine Club memberships and support sales initiatives.
• Communicate guest requests to kitchen, management, and team members for a seamless dining experience.
• Complete daily cash-outs and assist with training and mentorship as needed.
• Follow all safety procedures and report unsafe conditions.

Skills

Guest service

Verbal communication

Hospitality experience

Education

Serving It Right Certificate

Job description

Nestled in British Columbia's stunning North Okanagan Valley, Gray Monk Estate Winery is renowned for its legacy of producing premium wines. As the birthplace of Pinot Gris in Canada, we take immense pride in crafting this signature varietal, along with a range of other award-winning wines.

Our breathtaking vineyard, overlooking Okanagan Lake, combined with a dedication to exceptional hospitality, makes Gray Monk a premier destination for wine lovers worldwide. At the heart of it all is our passionate team, united by the desire to create experiences that reflect the unique spirit of Lake Country and the Okanagan Valley.

About the Role

Are you passionate about food, wine, and creating memorable guest experiences? The Lookout Restaurant at Gray Monk Estate Winery is looking for enthusiastic Servers to join our team. In this role, you'll deliver exceptional front-of-house service while creating elevated dining and wine-focused experiences through strong technical service, product knowledge, and genuine hospitality.

We're seeking team members who thrive in a fast-paced environment, enjoy connecting with guests, and take pride in delivering warm, professional service that reflects the quality of our estate and brand.

Availability & Operating Schedule

We are currently hiring Servers with flexible availability as we transition into our peak season; we are open 7 days a week!

Key Responsibilities

Deliver Memorable Guest Experiences

• Provide warm and engaging service from the moment guests are seated until their departure.

• Adhere to the Property's Standards of Service to ensure a consistent and exceptional dining experience.

• Build meaningful connections with guests, creating a memorable and personalized experience.

Support Team Development

• Assist in training and mentoring junior service staff to maintain high service standards.

Communicate and Collaborate

• Articulate our wine and food philosophies confidently to guests.

• Communicate guest requests and needs effectively with the kitchen, management, and team members to ensure a seamless dining experience.

Drive Sales and Engagement

• Promote Wine Club memberships and contribute to sales initiatives.

• Stay informed about on-property events and brand positioning to support marketing efforts.

Administrative and Safety Duties

• Accurately complete daily cash-outs and maintain updated training and certification records.

• Follow all safe work procedures and report any unsafe conditions to management.

What You Bring

• A passion for delivering exceptional guest service and creating memorable dining experiences.

• Strong verbal communication skills with an ability to build rapport with guests.

• A positive attitude and the ability to thrive in a fast-paced environment.

• Experience in serving, hospitality, or related roles is an asset.

• A Serving It Right Certificate (required).

Work Environment & Expectations

• Must attend all scheduled training and staff meetings.

• Flexible availability, including holidays, weekends, and evenings.

• Outdoor work during patio season, sometimes in extreme heat (up to 40°C).

Perks & Compensation

• Competitive hourly wage plus gratuities.

• Employee gift card with a monthly allowance for Andrew Peller products and experiences (yes, free wine!).

• Work with a fun and passionate team in a beautiful, dynamic setting.

• Opportunity to grow your skills and develop your career in the hospitality and wine industry.