Restaurant Operations Manager

Tim Hortons Québec; Singhampton; On-site; CAD 50,000 - 75,000; Full time

Job summary

Tim Hortons Québec in Ontario, Canada, seeks an experienced restaurant operations supervisor to manage daily activities, supervise a 16-20 person team, and optimize profits within budget. The role covers staffing, inventory, shifts, customer service, and coordinating with suppliers.

You will analyze budgets, monitor revenues, set schedules, conduct performance reviews, and participate in marketing plans while maintaining high service standards in a fast-paced environment.

Qualifications

• Secondary school graduation required.
• 3–5 years of restaurant management experience.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Evaluate daily operations.
• Modify food preparation methods and menu prices according to the restaurant budget.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Negotiate arrangements with suppliers for food and other supplies.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Excellent oral communication

Excellent written communication

Attention to detail

Team player

Ability to multitask

Organized

Dependability

Flexibility

Reliable

Education

Secondary (high) school graduation certificate

Job description

Tim Hortons Québec in Ontario, Canada, seeks an experienced restaurant operations supervisor to manage daily activities, supervise a 16-20 person team, and optimize profits within budget. The role covers staffing, inventory, shifts, customer service, and coordinating with suppliers.

You will analyze budgets, monitor revenues, set schedules, conduct performance reviews, and participate in marketing plans while maintaining high service standards in a fast-paced environment.