Restaurant Manager

Four Seasons; Whistler; On-site; CAD 72,000 - 82,000; Full time

Job summary

Join the team at Four Seasons Whistler as a Restaurant Manager overseeing operations at Braidwood Tavern and Braidwood Cafe. This leadership role focuses on enhancing guest experiences, training staff, and maintaining high standards in a luxury setting. The position offers a competitive salary, housing allowance, and a range of perks in a dynamic environment.

Benefits

Housing Allowance

Winter Leisure Pass

Use of the Fitness Facility

Medical, Dental and Sick leave coverage

Employee Travel Program

Complimentary meal per shift

Employee Recognition Programs

Dry Cleaning Services

Qualifications

• Minimum two years’ experience as a Department Head.
• Flexible schedule for shifts, including weekends and holidays.
• Excellent written and communication skills.

Responsibilities

• Oversee Braidwood Tavern and Braidwood Cafe operations.
• Train, evaluate, and coach employees to meet cultural standards.
• Maintain high standards of customer service.

Skills

Customer Service

Leadership

Communication

Teamwork

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences.

At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Rooted in the values of being gracious, generous, and warm, our team creates unforgettable experiences through thoughtful service and genuine connection.

Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia.

Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea.

Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role
Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Restaurant Manager. Oversee the Braidwood Tavern, and Braidwood Cafe operations

What you will do

• Training, evaluating, leading, motivating, and coaching all employees to ensure that established cultural and core standards are met.
• The ability to be visible in the operations, provide recognition, promote positive public relations, and handle complaints, concerns or special requests for guests.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch or dinner.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Lead hiring & onboarding: Recruiting, interviewing, and selecting new employees.
• Customer Service: Maintaining high standards of customer service, greeting guests, conducting table checks, and promptly resolving customer complaints and inquiries
• Ambiance Management: Maintaining the cleanliness, appearance, and overall inviting atmosphere of the dining area
• The ability to work closely with the Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.

What you bring

• Minimum two years’ experience as a Department Head
• This position does require an applicant with a flexible schedule, able to work morning/afternoon/evening shifts, weekends, and holidays.
• Excellent written and communication skills
• Ability to work as part of a team
• Ability to have a flexible schedule, working weekends

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

The ability to work in Canada is strongly preferred. Management candidates currently within Four Seasons may qualify for a work permit.

What we offer:

Salary Range: $72,000-$82,000 annually

Housing Allowance

Winter Leisure Pass; ski pass or leisure benefit

Use of the Fitness Facility

Medical, Dental and Sick leave coverage

Employee Travel Program; complimentary and reduced rates at other Four Season

Excellent Training and Development opportunities

Complimentary meal per shift in our employee dining room

Employee Recognition Programs

Dry Cleaning Services

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Executive Chef to be flexible in working mornings, evenings, weekends, and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it’s like to work for Four Seasons:

http://fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on Social Media :

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

We look forward to receiving your application!

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.