restaurant manager

Desh Punjab Sweets & Restaurant Ltd.; Surrey; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading restaurant in Surrey is seeking a Restaurant Manager to oversee operations and ensure excellent customer service. The ideal candidate will have 2-3 years of experience and strong skills in marketing, negotiations, and operational management.

Qualifications

• 2-3 years experience in managing a restaurant.
• Strong skills in customer service, operations, and marketing.

Responsibilities

• Evaluate daily operations and ensure customer satisfaction.
• Negotiate with suppliers and clients for food and catering.
• Plan and implement marketing strategies.

Skills

Customer Service

Operational Management

Marketing

Negotiation

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Office

MS Windows

Spreadsheet

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• MS Windows
• Spreadsheet

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking