Restaurant manager

A&W White Rose Drive St. John's; San Juan de Terranova; On-site; CAD 35,000 - 48,000; Full time

Job summary

A&W White Rose Drive St. John's is seeking a Restaurant Operations Supervisor to oversee daily operations and ensure service standards.

You will lead a team of 5–10 staff, manage budgets, scheduling, training, safety compliance, and customer service, while coordinating with suppliers and clients for catering or events.

Qualifications

• Work language: English
• Permanent position

Responsibilities

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Excellent oral communication

Attention to detail

Team player

Organized

Client focus

Reliability

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

TASKS

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

SUPERVISION

• 5-10 people

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

EXPERIENCE

• 2 years to less than 3 years
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 35 hours per week