restaurant manager

Toppers Pizza, Inc.; Kirkland Lake; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in the restaurant industry is seeking a Mid-Senior level Manager for their Kirkland Lake location. The role involves overseeing daily operations, managing staff, and ensuring customer satisfaction. Candidates should have a college diploma and relevant experience in management. This full-time position offers a dynamic work environment with responsibilities that include operational procedures and customer service management.

Qualifications

• 1-2 years experience in a management role.
• College diploma required.
• Excellent oral communication and interpersonal skills.

Responsibilities

• Determine service types and implement operational procedures.
• Balance cash and complete related reports.
• Manage daily operations and supervise staff.

Skills

Customer Service

Organizational Skills

Attention to Detail

Interpersonal Skills

Multitasking

Education

College diploma (1-2 years)

Tools

MS Office

MS Excel

MS Access

MS PowerPoint

MS Outlook

MS Word

MS Windows

Job description

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Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Plan, organize, direct, control and evaluate daily operations
  
  

Supervision

• 5-10 people
  
  

Experience and specialization

Computer and technology knowledge

• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Large workload
• Overtime required
  
  

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Ability to multitask

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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