restaurant manager

Pizza Hut; High River; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is seeking a dynamic individual to oversee daily operations in a fast-paced environment. This role involves evaluating staff performance, training team members, and ensuring customer satisfaction through effective service. You will play a crucial role in planning and organizing operational procedures while maintaining health and safety standards. If you thrive under pressure and enjoy working in a vibrant team atmosphere, this opportunity is perfect for you. Join a company that values dedication and teamwork, and make a significant impact on the customer experience.

Qualifications

• High school graduation certificate is mandatory.
• Experience in customer service and staff training is essential.

Responsibilities

• Evaluate daily operations and monitor staff performance.
• Train staff and ensure health and safety regulations are followed.
• Address customers' complaints and provide excellent service.

Skills

Customer Service

Staff Training

Performance Evaluation

Operational Planning

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

Point of Sale System

Job description

Minimum Requirements

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Computer and Technology Knowledge

• MS Excel
• MS Office
• Point of sale system

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking