restaurant manager

Tim Hortons; Fort St. John; On-site; CAD 40,000 - 55,000; Full time

Job summary

Tim Hortons is seeking a Manager for their Fort St. John location. In this permanent position, you will oversee daily operations, manage staff, and ensure exceptional customer service in a fast-paced environment. You’ll be involved in balancing cash, enforcing regulations, and contributing to marketing efforts.

Qualifications

• 2-3 years of experience in a managerial role.
• Strong customer service focus and organizational skills.
• Ability to handle cash and conduct staff recruitment.

Responsibilities

• Determine type of services and implement operational procedures.
• Balance cash and complete cash reports.
• Conduct performance reviews and manage staff.

Skills

Client focus

Organized

Team player

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Staff recruitment and selection
• Plan, organize, direct, control and evaluate daily operations

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Team player
• Work Term : Permanent
• Hours : 35 to 40 hours per week

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