Restaurant manager

Tim Hortons Québec; Arthur; Presencial; CAD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental plan

Health care plan

Descripción de la vacante

Tim Hortons Québec is seeking a restaurant supervisor to oversee daily operations and staff performance in a fast-paced environment. The role involves recruiting, scheduling, training, and enforcing health and safety standards while ensuring customer satisfaction.

The ideal candidate has 3–5 years of experience (or equivalent) and a strong focus on teamwork, accuracy, and efficiency. English language work capability is required; the position is on site in Ontario.

Formación

• Secondary (high) school graduation certificate is required.
• 3–5 years of experience or equivalent experience.
• Permanent work term for this role.

Responsabilidades

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Conocimientos

Customer service

Excellent communication

Team leadership

Attention to detail

Educación

Secondary school diploma

Herramientas

MS Access

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Word

Descripción del empleo

• Education: Secondary (high) school graduation certificate


• Experience: 3 years to less than 5 years

• Work Term: Permanent


• Work Language: English


• Hours: 30 to 40 hours per week


• Education: Secondary (high) school graduation certificate


• Experience: 3 years to less than 5 years


• or equivalent experience

Tasks

• Evaluate daily operations


• Monitor revenues to determine labour cost


• Monitor staff performance


• Plan and organize daily operations


• Recruit staff


• Set staff work schedules


• Supervise staff


• Train staff


• Determine type of services to be offered and implement operational procedures


• Conduct performance reviews


• Organize and maintain inventory


• Ensure health and safety regulations are followed


• Negotiate arrangements with suppliers for food and other supplies


• Address customers' complaints or concerns


• Provide customer service

Supervision

• 1 to 2 people


• 3-4 people


• 5-10 people


• 11-15 people


• 16-20 people


• More than 20 people

Computer and technology knowledge

• MS Access


• MS Excel


• MS Office


• MS Outlook


• MS PowerPoint


• MS Word

Work conditions and physical capabilities

• Fast-paced environment


• Work under pressure


• Tight deadlines


• Repetitive tasks


• Attention to detail


• Large workload

Personal suitability

• Accurate


• Client focus


• Dependability


• Efficient interpersonal skills


• Excellent oral communication


• Excellent written communication


• Flexibility


• Organized


• Reliability


• Team player


• Ability to multitask

Employment terms options

• Early morning


• Evening


• Shift


• Flexible hours

Employment terms options

• Morning


• Day


• Weekend

Health benefits

• Dental plan


• Health care plan

Support for youths

• Participates in a government or community program or initiative that supports youth employment


• Offers on-the-job training tailored to youth


• Offers mentorship, coaching and/or networking opportunities for youth


• Provides awareness training to employees to create a welcoming work environment for youth