FOH Management - General Manager

Denny’s Inc.; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an exceptional General Manager to lead their team in providing outstanding hospitality experiences. This role is pivotal in fostering a positive culture, developing leadership within the restaurant, and ensuring operational excellence. You will be at the forefront of managing financial performance while also focusing on guest satisfaction and team development. With a commitment to continuous improvement and inclusivity, this position offers a unique opportunity to grow your career in a rapidly expanding hospitality group. Join a team that values your contributions and supports your professional growth through mentorship and leadership development opportunities.

Benefits

Leadership Development Seminars

Career Growth Opportunities

Mentorship from Senior Leaders

Qualifications

• 3+ years of experience in leading a full-service restaurant or bar.
• Highly organized with excellent planning and administrative skills.

Responsibilities

• Manage financial parameters and ensure guest satisfaction.
• Oversee hiring, training, and scheduling for all departments.
• Implement initiatives to achieve financial targets.

Skills

Leadership

Communication Skills

Organizational Skills

Guest Satisfaction

Financial Management

Team Development

Event Management

Brand Ambassadorship

Education

Experience in Full-Service Restaurant Management

Job description

Job Description

Posted Friday, March 7, 2025 at 8:00 AM

Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to personify the magic and precision of the overall restaurant experience, all the while providing best-in-class leadership to an awesome group of people.

The Senior Leadership team is here to train and mentor you, while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high-quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities
As the General Manager, you will be at the center of it all - instilling and maintaining an overall positive culture amongst the entire team, developing all leadership positions, and role modeling hospitality - while heading all operational and financial aspects of the business. Some of your responsibilities will include:

• Manage and analyze financial parameters and controls for all areas of the restaurant and determine business priorities.
• Ensure complete guest satisfaction at all times, at an exceptional level.
• Oversee and ensure general maintenance and cleanliness of property.
• Corroborate successful hiring, training, and week-to-week schedules for all departments that achieve labour targets.
• Consistently implement initiatives to achieve all financial targets and performance goals.

Key Requirements

• 3+ years previous experience leading a full-service restaurant or bar.
• Passionate about developing others.
• Passionate about food and drink and up on all the latest trends.
• Established leadership skills.
• Ability to develop and motivate the people around you to always be their best.
• Successful in training others to master technical skills.
• Highly organized with great planning and administrative skills.
• Excellent communication skills, both written and spoken.
• Ability to showcase Brand Ambassadorship.
• Well versed in local marketing skills and event management.
• Skilled at setting and achieving short and long-term business goals.
• Energetic and positive.
• Desire for continuous improvement.
• Committed to being inclusive and embracing diversity.

With our company, you will have the chance to:

• Gain valuable leadership skills and experience.
• Grow your career in our rapidly expanding company.
• Cultivate your own development by working with senior leaders.
• Attend leadership development seminars and conferences.
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.