Restaurant General Manager

JRoss Recruiters; Toronto; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated restaurant manager who thrives in a fast-paced environment. This role involves leading a team to deliver exceptional customer service, managing restaurant operations, and ensuring compliance with regulations. The ideal candidate will have strong leadership and problem-solving skills, with a passion for team development and customer satisfaction. Join a dynamic company that values diversity and inclusion, offering competitive salaries, comprehensive benefits, and career growth opportunities. If you're ready to make a difference and lead a winning team, this is the perfect opportunity for you.

Benefits

Competitive Salary & Bonus Program

Comprehensive Employer Paid Group Benefits

Employee Meals

Regular Team Building Events

Employee Discount at Restaurant Brands

Career Development Opportunities

Qualifications

• 1-2 years of restaurant management experience required.
• Demonstrates leadership, problem-solving, and customer service skills.

Responsibilities

• Directs preparation and sale of products to maximize customer satisfaction.
• Handles recruiting, selecting, hiring, and retaining effective team talent.

Skills

Leadership Skills

Problem Solving

Customer Service

Time Management

Team Motivation

Financial Reporting Analysis

English Language Proficiency

Math Skills

Education

High School Diploma or GED

2 years of college (preferred)

Tools

Windows-based Computer Literacy

Job description

• Directs efficient and accurate preparation and sale of products to maximize customer satisfaction.
• Motivates and supports team members to provide an exceptional customer experience.
• Supports maintenance of restaurants that are noticeably cleaner than others.
• Provides coaching and feedback to the restaurant team.
• Ensures that preventive maintenance of restaurant facility and equipment is completed by company standards.
• Implements marketing strategies and follows cash control/security procedures.
• Manages inventory and labor and applies financial reporting analysis to enhance restaurant results.
• Ensures compliance with government regulations, policies, employment laws, food safety, security, and operations.
• Handles recruiting, selecting, hiring, and retaining effective team talent.
• Available to work evenings, weekends, and holidays.
• Prompt and regular attendance for assigned shifts, meetings, and training.

Requirements

• High School Diploma or GED required
• 2 years of college preferred.
• 1-2 years of restaurant management experience.
• Complete all internal certification programs.
• Able to travel to USA
• Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension.
• Demonstrates strong math and Windows-based computer literacy.
• Demonstrates leadership and development skills.
• Prioritizes and organizes own and others’ work and time to meet deadlines and objectives.
• Identifies and solves complex problems; takes a new perspective on existing solutions.
• Persuades and motivates restaurant employees.
• Able to thrive in fast-paced environment.
• Desire for growth and development.
• Sets day-to-day direction for employees to support business objectives.
• Manages the restaurant budget and sets guidelines for operating within that budget.
• Interprets customer needs and assesses requirements.
• Contributes to achievement of team goals; promotes teamwork.
• Understands customer needs and identifies solutions to non-routine requests.

Corporate Culture

• Competitive Salary & Bonus program
• Comprehensive Employer Paid Group Benefits Program including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision, and EAP
• Employee meals
• Regular Team Building Employee Events
• Employee discount at all our restaurant brands
• Career development and growth opportunities

They understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service.

Diversity & Inclusion:

Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do. They are an equal-opportunity employer committed to accommodating people with special needs and welcomes applications from all interested parties. Accommodation will be provided in all parts of the hiring process in accordance with applicable policies when such needs are known and requested in advance.