Restaurant General Manager

SSP France Belgique Luxembourg Italie; Ottawa; On-site; CAD 60,000 - 65,000; Full time

Job summary

An established industry player in the food and beverage sector is seeking a Restaurant General Manager to lead operations at a bustling airport location. This role offers an exciting opportunity to oversee both front and back of house operations while ensuring top-notch food quality and safety standards. With a commitment to career growth and a comprehensive benefits package, this position is perfect for experienced food service professionals ready to thrive in a high-energy environment. Join a team that values diversity and fosters inclusion, making a significant impact in the community.

Benefits

Comprehensive Benefits Package

Career Progression Opportunities

Quarterly bonus

Year-end super bonus

Qualifications

• 4+ years of restaurant management experience in a full-service bar environment.
• Strong leadership skills and commitment to food safety.

Responsibilities

• Oversee Front and Back of House Operations and evaluate Team Member performance.
• Ensure food quality and safety while managing costs and profitability.

Skills

Full-service restaurant management

MS Office proficiency

POS systems proficiency

Organizational abilities

Communication skills

Conflict resolution

Education

High School Diploma

Associate’s degree or relevant coursework

Job description

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Join Our Team as a Restaurant General Manager!

• $60,000 - $65,000 / year
• Opportunity for quarterly bonus and year-end super bonus
• Comprehensive Benefits Package
• Career Progression Opportunities
• Full-service restaurant with bar environment

Are you an experienced food service professional with a passion for high-volume environments, a commitment to food safety, and strong leadership skills? If so, SSP Canada has an exciting opportunity for you in the dynamic setting of the Ottawa International Airport!

What You’ll Do

• Oversee Front and Back of House Operations: Supervise, manage, and evaluate Team Member performance, providing feedback and ensuring task completion.
• Ensure Food Quality and Safety: Maintain recipe adherence, portion control, and compliance with brand and food safety standards.
• Control Costs: Manage food and labor expenses to maximize profitability.
• Lead and Develop the Team: Recruit, train, and guide a team of dedicated Food Travel Experts. Set goals and foster a positive, efficient work environment.
• Maintain Systems and Standards: Ensure compliance with company policies, health, and sanitation regulations.
• Merchandising: Manage inventory, display standards, and signage.
• Office Management: Oversee funds management, inventory, purchasing, scheduling, and payroll.
• Forecasting and Budgeting: Assist in sales performance monitoring and budget analysis.
• Problem Solving: Address and escalate routine issues as needed.

What We’re Looking For

• Education: High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
• Experience: Minimum of 4 years of restaurant management experience in a full-service w/bar environment.
• Skills: Full-service restaurant management (with bar experience), proficiency in MS Office and POS systems, and strong organizational abilities.
• Interpersonal Skills: Strong communication skills, ability to work with executives and diverse teams, and a proven track record in conflict resolution.
• Ability to obtain clearance on a 5-year Transport Canada background check.

Why Join Us?

• Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
• Career Growth: SSP Canada is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, and Employee Assistance Program.

Ready to Apply?

If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Food and Beverage Services