Restaurant General Manager

SSP Deutschland GmbH; Ottawa; On-site; CAD 60,000 - 65,000; Full time

Job summary

Join a dynamic team as a Restaurant General Manager in a bustling airport environment! This exciting role involves overseeing operations, ensuring food quality and safety, and leading a dedicated team in a fast-paced setting. With a commitment to career growth and a vibrant work atmosphere, this opportunity is perfect for experienced food service professionals eager to make an impact. Enjoy a competitive salary, bonus opportunities, and comprehensive benefits while being part of a leading global restaurant operator. If you're ready to take charge and thrive in a high-energy environment, we want to hear from you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

Quarterly Bonus

Year-End Super Bonus

Qualifications

• 4+ years of restaurant management experience in a full-service environment.
• Strong leadership skills and commitment to food safety.

Responsibilities

• Oversee front and back of house operations, ensuring team performance.
• Maintain food quality and safety standards while controlling costs.

Skills

Restaurant Management

MS Office Proficiency

POS Systems

Organizational Skills

Communication Skills

Conflict Resolution

Education

High School Diploma

Associate’s Degree or Relevant Coursework

Job description

About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Join Our Team as a Restaurant General Manager!

• $60,000 - $65,000 / year
• Opportunity for quarterly bonus and year-end super bonus
• Full-service restaurant with bar environment

Are you an experienced food service professional with a passion for high-volume environments, a commitment to food safety, and strong leadership skills? If so, SSP Canada has an exciting opportunity for you in the dynamic setting of the Ottawa International Airport!

What You’ll Do:

• Oversee Front and Back of House Operations: Supervise, manage, and evaluate Team Member performance, providing feedback and ensuring task completion.
• Ensure Food Quality and Safety: Maintain recipe adherence, portion control, and compliance with brand and food safety standards.
• Control Costs: Manage food and labor expenses to maximize profitability.
• Lead and Develop the Team: Recruit, train, and guide a team of dedicated Food Travel Experts. Set goals and foster a positive, efficient work environment.
• Maintain Systems and Standards: Ensure compliance with company policies, state health, and sanitation regulations.
• Merchandising: Manage inventory, display standards, and signage.
• Office Management: Oversee funds management, inventory, purchasing, scheduling, and payroll.
• Forecasting and Budgeting: Assist in sales performance monitoring and budget analysis.
• Problem Solving: Address and escalate routine issues as needed.

What We’re Looking For:

• Education: High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
• Experience: Minimum of 4 years of restaurant management experience in a full-service w/bar environment.
• Skills: Full-service restaurant management (with bar experience), proficiency in MS Office and POS systems, and strong organizational abilities.
• Interpersonal Skills: Strong communication skills, ability to work with executives and diverse teams, and a proven track record in conflict resolution.
• Ability to obtain clearance on a 5 year Transport Canada background check.

Why Join Us?

• Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
• Career Growth: SSP Canada is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, and Employee Assistance Program.

Ready to Apply?

If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.