Restaurant Floor Manager - FUTURE OPPORTUNITIES

Eataly North America; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Job summary

A prominent Italian food marketplace is seeking a Restaurant Floor Manager to oversee daily operations and manage front-of-house staff. The ideal candidate will have at least 2 years of experience in restaurant management and strong leadership skills. Responsibilities include hiring, training, and maintaining high service standards. This position offers benefits such as Paid Time Off, 401K matching, and discounts. Flexibility to work evenings and weekends is required.

Qualifications

• 2+ years of experience managing a front-of-house restaurant team.
• Understanding of steps of service.
• Food Handler’s License preferred.

Responsibilities

• Assist the Restaurant AGM in daily operations.
• Support hiring, assigning, training, and evaluating employees.
• Monitor service standards and health compliance.

Skills

Leadership skills

Outstanding communication

Problem-solving skills

Knowledge of Italian cuisine

Education

Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality

Job description

Restaurant Floor Manager - FUTURE OPPORTUNITIES

• Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

If you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application! We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front‑of‑house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front‑of‑house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front‑of‑house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem‑solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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