Restaurant Division Manager

Aramark; Canada; On-site; CAD 41,328 - 45,460; Full time

Job summary

Aramark in Ontario seeks a Restaurant Division Manager to lead operations across multiple locations, delivering guest experiences that meet brand standards while driving strong financial performance.

You will supervise location managers, monitor budgets, ensure compliance with OHSA, ESA, and health regulations, and mentor leaders to build a resilient, service-focused team across the division. This role requires strategic planning, cost control, and a commitment to hospitality excellence.

Qualifications

• Previous multi-unit restaurant or hospitality management experience.
• Strong leadership and people development skills.
• Financial acumen and experience managing P&L.
• Knowledge of Ontario labour and health regulations.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily operations across multiple restaurant locations.
• Ensure consistent implementation of company standards, policies, and procedures.
• Conduct regular site visits to maintain quality, cleanliness, and food safety compliance (aligned with Ontario health regulations).
• Support location managers during high-volume periods and events.
• Ensure operational readiness, including staffing, inventory, and service execution.
• Drive revenue growth and optimize profitability across the division.
• Analyze budgets, financial reports, and performance metrics.
• Manage labour costs, food costs, and operational expenses.
• Develop action plans to meet financial targets while maintaining service excellence.
• Recruit, train, coach, and develop restaurant management teams.
• Foster a culture of accountability, inclusion, and guest-focused service.
• Conduct performance reviews and provide continuous feedback.
• Support succession planning and career development.

Skills

Leadership

People development

Communication

Problem-solving

Financial acumen

P&L experience

Job description

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The Restaurant Division Manager provides strategic and operational leadership across multiple restaurant locations. This role ensures consistent delivery of exceptional guest experiences, strong financial performance, and adherence to company standards and Ontario regulatory requirements.

This position reflects Aramark’s commitment to service excellence, teamwork, and hospitality, ensuring every guest interaction is welcoming, efficient, and memorable.

Job Responsibilities

Operational Leadership

• Oversee daily operations across multiple restaurant locations
• Ensure consistent implementation of company standards, policies, and procedures
• Conduct regular site visits to maintain quality, cleanliness, and food safety compliance (aligned with Ontario health regulations)
• Support location managers during high-volume periods and events
• Ensure operational readiness, including staffing, inventory, and service execution
• Drive revenue growth and optimize profitability across the division
• Analyze budgets, financial reports, and performance metrics
• Manage labour costs, food costs, and operational expenses
• Develop action plans to meet financial targets while maintaining service excellence
• Recruit, train, coach, and develop restaurant management teams
• Foster a culture of accountability, inclusion, and guest-focused service
• Conduct performance reviews and provide continuous feedback
• Support succession planning and career development

4. Guest Experience & Hospitality

• Ensure all locations deliver exceptional customer service aligned with Aramark hospitality principles
• Monitor guest feedback and implement service improvements
• Address escalated concerns professionally and in a timely manner
• Promote a welcoming, inclusive, and service-oriented environment

5. Marketing & Community Engagement

• Execute brand-aligned marketing initiatives across locations
• Partner with marketing teams to localize promotions within Ontario markets
• Monitor online reviews and social media engagement
• Support community involvement and local partnerships

6. Compliance & Safety (Ontario-Specific)

• Ensure compliance with Ontario health, safety, and employment standards
  • Occupational Health and Safety Act (OHSA)
  • Food Safety Regulations
  • Employment Standards Act (ESA)
• Promote workplace safety and maintain a hazard-free environment
• Ensure adherence to company policies and regulatory requirements

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous multi-unit restaurant or hospitality management experience
• Strong leadership and people development skills
• Financial acumen and experience managing P&L
• Knowledge of Ontario labour and health regulations
• Excellent communication and problem-solving abilities

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The pay range for this position is $30.00 - $33.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.