Restaurant Division Manager

Aramark Canada; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Aramark Canada seeks a Restaurant Division Manager to provide strategic and operational leadership across multiple restaurant locations in Ontario, ensuring exceptional guest experiences, strong financial performance, and adherence to company standards.

You will coach and develop restaurant management teams, optimize labor and costs, and drive community engagement while upholding Ontario health and employment regulations. This role emphasizes service excellence, teamwork, and hospitality.

Qualifications

• Previous multi-unit restaurant or hospitality management experience.
• Strong leadership and people development skills.
• Financial acumen and experience managing P&L.
• Knowledge of Ontario labour and health regulations.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily operations across multiple restaurant locations.
• Ensure alignment with company standards, policies and Ontario regulations.
• Lead, coach and develop restaurant management teams.
• Drive revenue growth and control costs while maintaining service quality.

Skills

Multi-unit restaurant management

Leadership

P&L / budgeting

Ontario regulations knowledge

Communication skills

Problem solving

Job description

Job Description

The Restaurant Division Manager provides strategic and operational leadership across multiple restaurant locations. This role ensures consistent delivery of exceptional guest experiences, strong financial performance, and adherence to company standards and Ontario regulatory requirements.

Job Description

The Restaurant Division Manager provides strategic and operational leadership across multiple restaurant locations. This role ensures consistent delivery of exceptional guest experiences, strong financial performance, and adherence to company standards and Ontario regulatory requirements. This position reflects Aramark?s commitment to service excellence, teamwork, and hospitality, ensuring every guest interaction is welcoming, efficient, and memorable.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Job Responsibilities

Operational Leadership

• Oversee daily operations across multiple restaurant locations
• Ensure consistent implementation of company standards, policies, and procedures
• Conduct regular site visits to maintain quality, cleanliness, and food safety compliance (aligned with Ontario health regulations)
• Support location managers during high-volume periods and events
• Ensure operational readiness, including staffing, inventory, and service execution

Financial Performance

• Drive revenue growth and optimize profitability across the division
• Analyze budgets, financial reports, and performance metrics
• Manage labour costs, food costs, and operational expenses
• Develop action plans to meet financial targets while maintaining service excellence

Team Leadership & Development

• Recruit, train, coach, and develop restaurant management teams
• Foster a culture of accountability, inclusion, and guest-focused service
• Conduct performance reviews and provide continuous feedback
• Support succession planning and career development

Guest Experience & Hospitality

• Ensure all locations deliver exceptional customer service aligned with Aramark hospitality principles
• Monitor guest feedback and implement service improvements
• Address escalated concerns professionally and in a timely manner
• Promote a welcoming, inclusive, and service-oriented environment

Marketing & Community Engagement

• Execute brand-aligned marketing initiatives across locations
• Partner with marketing teams to localize promotions within Ontario markets
• Monitor online reviews and social media engagement
• Support community involvement and local partnerships

Compliance & Safety (Ontario-Specific)

• Ensure compliance with Ontario health, safety, and employment standards
• Occupational Health and Safety Act (OHSA)
• Food Safety Regulations
• Employment Standards Act (ESA)
• Promote workplace safety and maintain a hazard-free environment
• Ensure adherence to company policies and regulatory requirements

Qualifications

• Previous multi-unit restaurant or hospitality management experience
• Strong leadership and people development skills
• Financial acumen and experience managing P&L
• Knowledge of Ontario labour and health regulations
• Excellent communication and problem-solving abilities

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.