restaurant assistant manager

Mary Brown's Chicken; Pasadena; On-site; CAD 42,000 - 55,000; Full time

Job summary

Mary Brown's Chicken in Pasadena, Canada is hiring a supervisor to oversee daily operations across locations. You will lead a 3-4 person team, schedule shifts, ensure accurate cash handling, and uphold health and safety standards.

The role requires strong customer service, reliable teamwork, and proficiency with POS systems and MS Office. You will drive performance, monitor operations, and balance daily results to maintain service excellence.

Qualifications

• Experience supervising a small team (3-4 staff).
• Experience with cash handling and POS systems.
• Ability to plan, organize, and direct daily operations.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Set staff work schedules
• Supervise staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Customer service

Oral communication

Written communication

Team player

Multitasking

Organized

Attention to detail

Dependability

Flexibility

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Excel

MS Office

MS PowerPoint

MS Word

Point of sale system

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Various locations

Responsibilities

Tasks

• Evaluate daily operations
• Monitor staff performance
• Set staff work schedules
• Supervise staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• MS Excel
• MS Office
• MS PowerPoint
• MS Word
• Point of sale system

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask