Restaurant assistant manager

Tim Hortons; Exeter; On-site; CAD 48,000 - 60,000; Full time

Job summary

Tim Hortons in Exeter, Ontario is seeking a restaurant supervisor/manager to oversee daily operations and lead a team. The role requires 2+ years of experience, a secondary school graduation, and a focus on profitability, training, and customer service.

Responsibilities include staffing, scheduling, budgeting, and ensuring health and safety standards in a fast-paced environment. Permanent, full-time position with 30–40 hours per week.

Qualifications

• Must have a secondary school graduation certificate and at least 2 years of related experience.
• Experience in restaurant operations and staff supervision is preferred.
• Ability to manage budgets and maintain profitability.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Skills

Customer service

Communication skills

Teamwork

Multitasking

Organizational skills

Attention to detail

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Tools

MS Access

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Windows

MS Word

Job description

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• or equivalent experience

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people

Computer and technology knowledge

• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Flexible hours
• Morning
• On call
• Day
• Weekend

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth