Resourcing and Deployment Manager, Consulting

PwC Canada; Toronto; On-site; CAD 82,000 - 132,000; Full time

Job summary

PwC Canada is seeking an experienced Resource Management professional to strategically plan and oversee staff allocations across client engagements. The role focuses on aligning resources with firm priorities, improving utilization, and balancing workloads.

You will gather career insights from staff, collaborate across RM teams, and drive process improvements and technology adoption. You will coach RM specialists, build trusted advisor relationships, and analyze productivity and financials to

Qualifications

• Experience in Resource Management including forecasting and planning aligned to business strategy.
• Ability to transform data into actionable insights and tell a story for stakeholders.
• Strong independent decision-making with prudent judgment and confidentiality.
• Proven change management experience and collaboration with partners and staff.
• Comfort working across business units to enable resource sharing and secondments.

Responsibilities

• Strategically plan and oversee allocation of Client Service Staff to align with priorities.
• Utilize continuous planning and scheduling to meet firm utilization targets.
• Gather information on staff goals to match staff with engagements.
• Collaborate with RM professionals to share best practices and improve processes.
• Coach and oversee RM specialists and ensure adherence to resourcing procedures.
• Build relationships to become a trusted advisor promoting resource sharing.
• Analyze productivity reports to develop workload balancing and career paths.
• Review monthly financial results and recommend solutions on utilization and headcount.
• Develop RM expertise in Teambuilder for assignment planning and reporting.
• Support business transformation initiatives in RM technologies and tools.

Skills

Resource Management

Forecasting

Strategic Planning

Data Analysis

Decision Making

Change Management

Stakeholder Management

Tools

Teambuilder

TalentLink

Job description

A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You'll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources. As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.

The Opportunity:

• Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm’s strategic priorities, achievement of business metrics, and resolving unassigned clients and reallocations for new CSS joiners/leavers
• Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff leverage and peak season metrics
• Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements.
• Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement.
• Coach and oversee RM specialists, ensuring adherence to strategic resourcing processes and junior staffing procedures.
• Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts.
• Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs.
• Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization, chargeable hours, and headcount adjustments.
• Develop expertise in RM technology, particularly Teambuilder, to support assignment planning, allocations, forecasting, and reporting.
• Supporting any business transformation initiatives relating to Consulting Resource Management and the implementation of related technologies and tools (e.g. TalentLink; moving to Teambuilder in Spring 2026) while providing oversight into RM processes and procedures and initiating recommendations for process standardization and improvements.

WhatYou'll Bring

• Experience in and understanding of Resource Management, including forecasting, strategic planning, and how these elements connect to overarching business strategy
• Proficiency in data analysis and storytelling through data; with the capability of interpreting findings to provide actionable insights
• Demonstrated ability to make independent decisions and exercise excellent judgment without oversight
• Strong problem-solving skills, with a clear understanding of the business impacts of resourcing decisions
• Aptitude for addressing and de-escalating client concerns independently, maintaining professionalism in all interactions
• Ability to manage ambiguity and complex projects, think strategically, and demonstrate agility under tight deadlines
• Experienced in setting priorities, meeting, and exceeding deadlines while maintaining a high level of integrity and confidentiality
• Proven track record of effective change management execution and the ability to deal confidently with partners and staff at all levels

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $81,900 - $131,900. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Whyyou'lllove PwC

We'reinspiring and empowering our people to change the world. Powered by the latest technology,you'llbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations,Métisand Inuit Peoples. We recognize the systemic racism,colonialismand oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).