Resource Management Technology Manager, Audit Operations

KPMG Canada; Oakville; On-site; CAD 73,000 - 110,000; Full time

Job summary

An established industry player is seeking a Resource Management Technology Manager to join their Audit Operations team. This role focuses on optimizing workforce tools and processes, ensuring effective resource management through automation and standardization. You will collaborate with diverse teams, analyze business processes, and enhance data flows while providing first-level support. If you have strong analytical skills and a knack for problem-solving, this is an exciting opportunity to make a significant impact in a dynamic environment. Join a team that values integrity and excellence, and be part of a culture that fosters growth and collaboration.

Qualifications

• Strong analytical and problem-solving skills required.
• Experience in UAT/QA Testing and leading discussions with stakeholders.

Responsibilities

• Build reports integrating various tools for resource management.
• Coordinate User Acceptance Testing for enhancements to tools.

Skills

Analytical Skills

Problem-Solving Skills

Technical Proficiency in Excel

Technical Proficiency in PowerBI

UAT/QA Testing Experience

Excellent Communication Skills

Organizational Skills

Adaptability

Stakeholder Requirement Discussions

Professional Services Industry Experience

Tools

PowerBI

Excel

eQualify

GLMS

Retain

CEAC

Job description

Resource Management Technology Manager, Audit Operations

Join to apply for the Resource Management Technology Manager, Audit Operations role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Workforce Optimization (Resource Management) team is part of KPMG’s National Audit Operations, focusing on centralization, standardization, and automation to support audit engagement teams. This role involves supporting business applications related to resource management, accreditation, Audit Quality Controls, capacity management, and key metrics.

What You Will Do

• Build reports integrating tools like eQualify, GLMS, Retain, CEAC.
• Coordinate and develop User Acceptance Testing for enhancements to Audit Workforce Tools.
• Serve as the primary liaison among end-users, IT, the Department of Professional Practice, and project teams.
• Analyze and recommend improvements to business processes and data flows.
• Participate in new system implementations, ensuring requirements are met and data is analyzed.
• Maintain Audit Workforce Tools, review statements of work, and follow up on issues and change orders.
• Identify pain points, improve processes, and support tool usage and enhancements.
• Provide first-level support and escalate issues when necessary.
• Manage application administration, including access control and reporting.
• Collaborate with RPA team for process enhancements.
• Develop reports using PowerBI and assist with data management.

What You Bring To The Role

• Strong analytical and problem-solving skills.
• Technical proficiency in Excel and PowerBI.
• Experience in UAT/QA Testing.
• Ability to lead requirement discussions with stakeholders.
• Excellent communication skills.
• Ability to translate technical info for non-technical users.
• Strong organizational skills and adaptability.
• Experience in professional services industry is a plus.
• Proficiency in English.

This position offers a salary range of $73,000 to $109,500, with potential bonuses, based on location, skills, and qualifications. KPMG provides a comprehensive Total Rewards program.

Our Values

Integrity, Excellence, Courage, Together, and For Better—these guide our work and culture.

Inclusion & Accommodations

KPMG is committed to an inclusive recruitment process and offers accommodations for candidates as needed. Contact Employee Relations at 1-888-466-4778 for support.