Resource Management Technology Manager, Audit Operations

KPMG Canada; Toronto; On-site; CAD 73,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Resource Management Technology Manager and leverage your analytical skills to optimize audit operations. This role involves collaborating with diverse teams to enhance resource management tools and processes. You will lead initiatives to drive efficiency, ensuring compliance and improving business workflows. With a focus on teamwork and innovation, you will play a vital role in transforming insights into actionable strategies that benefit clients and communities. If you thrive in a dynamic environment and are passionate about technology, this is the perfect opportunity for you.

Qualifications

• Strong analytical and problem-solving skills required.
• Technical expertise in Excel and PowerBI is essential.
• Experience in UAT/QA Testing preferred.

Responsibilities

• Build reports integrating various tools for resource management.
• Coordinate User Acceptance Testing for new tools.
• Analyze and recommend changes to business processes.

Skills

Analytical Skills

Problem-Solving Skills

Technical Expertise in Excel

Technical Expertise in PowerBI

UAT/QA Testing

Leadership Skills

Communication Skills

Organizational Skills

Client-Focused Project Approach

Teamwork and Collaboration

Tools

PowerBI

eQualify

GLMS

Retain

CEAC

Job description

Resource Management Technology Manager, Audit Operations

Join to apply for the Resource Management Technology Manager, Audit Operations role at KPMG Canada

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Workforce Optimization (Resource Management) team is a vital part of KPMG’s National Audit Operations, focusing on centralization, standardization, and automation to support audit engagement teams. Workforce Optimization aims to standardize and optimize resources for our firm, clients, and staff.

The Resource Management Technology Manager will support business applications related to resource management, accreditation, Audit Quality Controls, capacity management, and key metrics. This role involves collaboration with IT, the Department of Professional Practice, end-users, and project teams, providing expert-level support to maximize the use of Workforce Management tools.

This position requires a mix of technical skills and leadership to drive tool implementation and enhancement. Creativity, questioning, and challenging the status quo are essential qualities.

What You Will Do

1. Build reports integrating tools like eQualify, GLMS, Retain, and CEAC.
2. Coordinate and develop User Acceptance Testing for new or enhanced tools.
3. Serve as the primary liaison among end-users, IT support, the Department of Professional Practice, and project teams.
4. Analyze and recommend changes to business processes and data flows.
5. Improve procedures and documentation, ensuring control compliance.
6. Participate in system implementations, analyzing requirements and providing recommendations.
7. Maintain Audit Workforce Tools, manage statements of work, and follow up on issues.
8. Identify pain points, improve processes, and update documentation.
9. Provide first-level support for Workforce Tools, escalating as necessary.
10. Administer applications, including access control and reporting.
11. Suggest enhancements to IT, prioritizing requests.
12. Solve complex technical problems and propose solutions.
13. Collaborate with the RPA team for process automation.
14. Build strong relationships and communicate proactively across teams.
15. Assist with report development and execution, especially using PowerBI.

What You Bring To The Role

• Strong analytical and problem-solving skills.
• Technical expertise in Excel and PowerBI.
• Experience in UAT/QA Testing.
• Leadership in requirement walkthroughs with stakeholders and technical teams.
• Excellent communication and interpersonal skills.
• Ability to translate technical info for non-technical users.
• Strong planning and organizational skills.
• Client-focused project approach.
• Teamwork and collaboration skills.
• Adaptability to evolving technology.
• Understanding or experience in professional services industry.
• Proficiency in English at a business level.

This role requires fluency in English for collaboration and support within KPMG.

KPMG BC Region Pay Range

The salary range is $73,000 to $109,500, possibly with bonuses. Actual salary depends on skills, location, and qualifications. KPMG offers a comprehensive Total Rewards program.

Supporting Your Well-being

For details on benefits and well-being, click here.

Our Values - The KPMG Way

• Integrity: Doing what is right
• Excellence: Continuous learning and improvement
• Courage: Thinking and acting boldly
• Together: Respect and strength in diversity
• For Better: Focusing on meaningful work

KPMG Canada is committed to diversity and inclusion, providing a respectful, accessible, and inclusive workplace. We welcome all qualified candidates.

Adjustments and Accommodations

We support inclusive recruitment and can provide adjustments or accommodations upon request during the hiring process. Contact our Employee Relations Service team at 1-888-466-4778 for support.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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