Resource Centre Specialist - Espanola (I/O)

Cambrian College; Espanola; On-site; CAD 52,000 - 64,000; Full time

Job summary

Cambrian College's Employment Options Espanola is hiring a Resource Centre Specialist on a contract basis until April 2027 to provide information and referral, case management, employment planning and job placement to Employment Options clients on a daily basis. A two-year postsecondary diploma is required, along with at least three years’ experience in career guidance and counselling.

You will conduct intake interviews, develop service plans, deliver workshops, coordinate with employers and

Qualifications

• Two-year postsecondary diploma required.
• Three years of work experience in career guidance and counselling.
• Experience analyzing client needs and barriers.
• Travel to employer sites required; valid Ontario driver’s licence essential.
• Self-directed with ability to balance multiple tasks.
• Strong communication, judgment, and problem‑solving abilities.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Team-oriented and able to work within a college environment.
• Experience working within the college system (preferred).

Responsibilities

• Provide information and referral, case management, employment planning, and job placement to Employment Options clients daily.
• Conduct intake interviews to determine eligibility and assess client needs.
• Complete documentation such as applications, service plans, and releases of information.
• Develop service plans clarifying vocational goals and steps to overcome barriers.
• Deliver workshops based on assessment results and client needs.
• Identify and negotiate career exploration opportunities and placement subsidies.
• Develop skills training plans with employers and maintain documentation.
• Monitor client progress, assist with problem solving, and adjust plans as needed.
• Maintain client-tracking systems and timely documentation, including follow-ups.
• Liaise with employers, government agencies, and community organizations; present to groups as required.

Skills

Microsoft Word

Microsoft Excel

Outlook

Interpersonal skills

Education

Two-year postsecondary diploma

Job description

Cambrian College's Employment Options Espanola requires a Resource Centre Specialist on contract basis in accordance with the Initiatives/Opportunities language of the Support Staff Collective Agreement until April 2027.

Note: Internal candidates, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration.

• Provide information and referral, case management, employment planning and preparation, and job placement to Employment Options clients daily.
• Conduct intake interviews to determine client eligibility and needs; conduct assessments of clients eligible for Employment Options assisted service by identifying and documenting clients’ skills, interests, abilities, barriers, educational background, and work experience.
• Complete all appropriate file documentation which may include items such as: application form, service plan agreement, releases of information, and obtains necessary identification.
• Develop a service plan that clarifies vocational goals, barriers to employment and describes short-term and long-term steps required to overcome barriers and achieve goals. Provide on-going career direction to clients, making appropriate referrals to community services or additional Employment Ontario services as required. Monitor client progress and makes appropriate adjustments to the service plan.
• Research, develop and deliver workshops on topics as a result of the assessment process and the ongoing needs of the client as identified in the career development plan and throughout Employment Options.
• Identify and negotiate career exploration opportunities such as job shadowing, voluntarism, job trials, and on-the-job training placements. Negotiate a subsidy reimbursement rate with employers and payment schedule within prescribed program guidelines. Appraise work sites for safety and quality of training.
• Develop skills training plan in collaboration with training employer, and maintain required documentation.
• Monitor client performance during job search and placement; proposes and implements appropriate problem solving, as required.
• Maintain client-tracking systems, records the activities of individual clients and ensures the timely completion and accuracy of required documentation including contracts, payroll information, and statistics. Conduct 3, 6, and 12-month client follow-up.
• Liaise with employers, government agencies, a variety of community, social and educational agencies; participate on committees where community planning needs and issues regarding training and employment are being addressed; make presentations to community groups and agencies as required.

Required:

• Minimum of a two-year postsecondary diploma. (A copy of educational documents must be submitted with application *** education completed outside of Canada, applicants are required to submit a WES or ICAS with their application)
• Minimum of three years of work experience in career and employment guidance and counselling, along with experience in employment workshop delivery, and job placement.
• Must have worked in an environment where analysis and assessment of client needs and barriers was required.
• Travel is required to employer job sites to monitor clients; therefore, a valid Ontario Driver’s Licence and reliable transportation are essential.
• Self-directed individual with the ability to balance multiple tasks with frequent interruptions.
• Effective communication skills, good judgment, the ability to problem solve.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft software such as Word, Excel, and Outlook.
• Commitment to working within a team environment.

Additional Assets/Preferred:

• Experience working within the college system.