Residential Service Technician: Home Repairs & Customer Care

Kal Tire; Ottawa; On-site; CAD 39,000 - 52,000; Full time

Job summary

Tartan Homes in Ottawa is seeking a Service Technician to provide high-quality repairs in occupied homes. You will deliver exceptional service to homeowners while performing drywall, insulation, painting, carpentry, and related tasks in a busy residential setting.

You will identify deficiencies, prepare detailed service reports, and coordinate with Construction Managers, Site Superintendents, and the Service Manager.

Qualifications

• 3–5 years of experience in residential homebuilding.
• Red Seal Certification is a strong asset.
• Experience interacting with homeowners and customers.

Responsibilities

• Provide high-quality repairs and customer service for occupied homes.
• Perform drywall, insulation, painting, framing, carpentry tasks.
• Identify defects, assess repair needs and propose solutions.
• Update work orders and communicate progress to homeowners.
• Coordinate with managers and trades to complete warranty work.

Skills

Customer service

Communication

Problem solving

Time management

Teamwork

Education

Red Seal Certification (asset)

Tools

Hand tools

Power tools

Carpentry equipment

Job description

Tartan Homes in Ottawa is seeking a Service Technician to provide high-quality repairs in occupied homes. You will deliver exceptional service to homeowners while performing drywall, insulation, painting, carpentry, and related tasks in a busy residential setting.

You will identify deficiencies, prepare detailed service reports, and coordinate with Construction Managers, Site Superintendents, and the Service Manager.