Residential Finishing & Warranty Service Technician

Mackie Homes; Arnprior; On-site; CAD 35,817 - 41,328; Full time

Benefits offered by this job

Company benefits

Team environment

Job summary

A reputable residential builder in Ontario is seeking a full-time Residential Finishing & Warranty Service Technician. The role involves ensuring the finishing quality of new homes, addressing warranty service requests, and providing excellent customer service. Candidates must have experience in maintenance and repair tasks, strong problem-solving abilities, and the ability to work independently. The position offers an hourly wage between $26.00 and $30.00 based on experience, along with company benefits and a supportive team environment.

Qualifications

• Experience with drywall repairs, tile setting, and exterior repairs.
• Ability to manage homeowner concerns professionally.
• Hands-on experience in finishing work in residential homes.

Responsibilities

• Complete finishing work on new homes to maintain quality standards.
• Perform repair and maintenance tasks to address warranty service requests.
• Ensure positive customer experience through professional interactions.

Skills

Maintenance & Repair tasks

Troubleshooting

Customer Service

Attention to detail

Field Service work

Tools

Power tools

Job description

Founded in 2012, Mackie Homes is a trusted residential home builder based in Eastern Ontario, known for its commitment to quality craftsmanship and functional designs. With a focus on creating comfortable and well-built homes, Mackie Homes has earned a reputation for excellence in the region. We take pride in delivering high-quality homes that meet the expectations of our customers. Join us in our mission to build communities where families thrive.

Role Description

We are seeking a full-time Residential Finishing & Warranty Service Technician to join our team in Arnprior and the Ottawa Valley area. The role involves completing finishing work on new homes to maintain the highest quality standards, performing repair and maintenance tasks, addressing warranty service requests and ensuring a positive customer experience through professional interactions. You will work on-site, ensuring timely resolution of any field issues while upholding the reputation of Mackie Homes.

Qualifications

• Experience with Maintenance & Repair tasks in residential construction i.e; drywall repairs, tile setting, exterior repairs to siding, etc.
• Strong Troubleshooting and problem-solving skills for field service scenarios
• Ability to deliver excellent Customer Service while managing homeowner concerns professionally
• Hands-on experience in Field Service work, including working on-site to address finishing needs
• Strong attention to detail and ability to work independently
• Valid driver’s license and access to reliable transportation for on-site work
• Experience in residential construction or a related field is a plus
• Valid Security clearance

The successful candidate will be local to the surrounding Ottawa area, have their own transportation, will be working in unoccupied and homeowner-occupied homes as a representative of Mackie Homes and operating from a smart-device to complete homeowner submitted repair lists including; tile repairs, drywall repairs, caulking, small exterior repairs, etc.

Hourly wage will vary based on experience and ability ($26.00-$30.00/hr). Experience and knowledge of construction and finish carpentry is essential for this position. Company benefits available and a team environment to help support you.

Must have own vehicle and valid license and your own set of power tools to be job ready.